What are the responsibilities and job description for the Service Writer position at Inland Truck Parts & Service?
Put Your Truck Parts & Service Knowledge to Work
Inland Truck Parts & Service is looking for an experienced Service Writer to join our Grand Island location.
If you know heavy-duty trucks, parts, or repair, enjoy working with customers and technicians, and like keeping a busy shop organized, this could be a great fit.
This position plays an important role in keeping our service department moving. You’ll be the connection between our customers, technicians, and parts department—helping coordinate repairs from the time a truck arrives until the job is complete.
What You’ll Do
- Communicate with customers regarding repair needs, estimates, status updates, and completed work
- Coordinate and schedule work within the service department
- Work closely with technicians to keep repair jobs moving efficiently
- Prepare accurate repair estimates and final invoices
- Maintain organized and accurate repair and parts information
- Provide excellent customer service in person and over the phone
What We’re Looking For
Our ideal candidate:
- Has experience with heavy-duty truck parts, service, or repair *REQUIRED*
- Enjoys working in a busy, fast-paced environment
- Communicates well with both customers and technicians
- Is organized and able to manage multiple priorities
- Has strong customer service and phone skills
- Is dependable, team-oriented, and willing to learn
- Has a valid driver's license and good driving record
- CDL is a plus, but not required
Why Inland Truck Parts & Service?
Inland Truck Parts & Service has been serving the heavy-duty truck industry since 1944. We are a 100% employee-owned company, which means our employees have a direct stake in the success of the business.
We offer:
- Competitive pay, $26.00-$35.00 an hour, based on relevant heavy-duty truck experience. The more experience you bring, the higher the offer.
- Monday–Friday schedule, no nights or weekends
- Excellent benefits
- Employee ownership through our ESOP
- A stable company with a long history in the heavy-duty truck industry
- Opportunities to learn and grow
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Physical & Other Requirements
Must be able to lift up to 50 pounds and perform the physical activities necessary for the position, including bending, stooping, twisting, carrying, pushing, pulling, reaching overhead, and using steps.
Post-offer testing is required, including a drug test and physical/back exam.
Ready to put your truck knowledge and customer service skills to work? Apply today and learn what it means to work for an employee-owned company.
Learn more about Inland Truck Parts & Service at www.inlandtruck.com.
Pay: $26.00 - $35.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Why do you think you'd be a good fit for this position?
Experience:
- Service Writer : 1 year (Required)
Work Location: In person
Salary : $26 - $35