Digital Product Specialist

Job Description

Ingram Content Group (ICG) is seeking a Digital Product Specialist to join our team in LaVergne, TN (Greater Nashville area).  This individual helps shape and support our growing portfolio of data-driven product(s) and services, contributing to roadmaps, feature definition, and the daily operations of assigned platforms.

The Digital Product Specialist plays a hands-on role in turning ideas into deliverables. Responsibilities include managing projects from planning through execution, documenting processes, and translating business needs into actionable tickets for development teams. You’ll monitor performance and recommend improvements to standards, workflows, and user experience. Collaboration is central to this position. The Digital Product Specialist partners across business, technical, and stakeholder groups, coordinating initiatives and ensuring alignment between strategy and execution.

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• Bachelor’s degree or equivalent year for year directly-related experience.
• 2 years’ reporting, product, operations, or analytics experience

Preferred Qualifications:

• Experience working with marketing platforms such as NetGalley or Edelweiss

Key Responsibilities:

• Executes and contributes to the strategy for assigned digital products and services, with input and direction from Senior Manager, Data Services. Communicates this strategy to relevant stakeholders.
• Devises and communicates product roadmap to the supporting team, related product managers, leadership and relevant stakeholders.
• Gathers requirements and writes specifications for product features. Applies critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request.
• Communicates feature specifications to software engineers and developers, ensuring they have a complete understanding of the underlying requirement and business context for each feature. Helps to identify the correct data source within Ingram systems.
• Leads product QA testing as needed to ensure that business requirements are met.
• Provides regular reporting to internal stakeholders on key performance indicators as assigned.
• Monitors trends and advancements in the software industry and the book industry and communicates relevant trends to leadership.

Hiring Salary Range: $72,895k - $92,168k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE - Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish