Business Development Coordinator

Job Description

Ingram Content Group (ICG) is hiring a Business Operations Coordinator to join our Publisher Support Shared Services team in La Vergne, TN. 

Business Operations Coordinator assists the business operations team by producing sales and operations reports, building presentations, providing and maintaining data for analysis, and helping measure progress towards company goals.  Works cross-functionally with Sales, Distribution Center Operations, Client Relations, IT and other ICG departments to streamline processes and ensure timely and accurate data is available to support reporting and analysis.

Do you have experience working with publishers?  Have a passion for helping publishers be successful?

At Ingram, our publisher-facing business offers more than just traditional wholesale services.  It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. 

The world is reading, and it is our goal to connect people to the content they want in the simplest ways.  If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

• Bachelor’s degree or directly related year for year experience
• 1 year MS Excel experience

Preferred Skills:

• Book industry experience or strong interest in books

Key Responsibilities:

• Prepares weekly, bi-weekly, and monthly reports showing performance across all brands, sales channels, and operations.
• Provides routine support between the business and Distribution Center operations.
• Assists the Operations Team with ad-hoc reporting and operational projects.
• Provides input on procedural tasks and follows established guidelines to support process improvements.
• Supports field-level testing and implementation of new processes within the Distribution Center.
• Travels periodically to the Jackson, TN Distribution Center for on-site support, collaboration, and implementation.
• Compiles data and shares summaries with team members and management.
• Creates quarterly and monthly commission reports for international sales team.
• Updates sales reporting and PowerPoint presentations for internal and client-facing meetings.
• Receives discount change requests and submits for approval.
• Compiles Rep Coding change requests and submits changes to internal system.
• Processes international bindery drop shipments and special edition local prints billing.
• Supports the vendor guide approval process by tracking documentation, coordinating meeting schedules, and following up with stakeholders.
• Updates and maintains standard operating procedures and help documentation.

Hiring Salary Range: $21.74HR - $26.94HR. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 10 vacation days & 10 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish