What are the responsibilities and job description for the Call Center Representative position at Infoway solutions LLC?
Job Title: Call Center / Customer Service Specialist 1
Location: 120 Enterprise Dr., Pittsburgh, PA 15275
Job Type: Contract with potential FTE conversion after 3–4 months
Job Description:
We are hiring entry-level Customer Service Specialists for an onsite specialty pharmacy. Candidates will handle customer inquiries, provide support, and maintain professional communication.
Requirements:
- Strong communication and customer service skills
- Willingness to work onsite, 40 hours per week
- Flexible availability between 8:00 AM and 8:00 PM
- Must be willing to complete background checks and drug screening
Important Details:
- Training starts November 16, 2026.
- Thanksgiving, Christmas, and New Year's Day are unpaid holidays.
- Offers are based on resume review.
- Opportunity to convert to a full-time employee after 3–4 months based on performance.
Apply now if you are interested and available to start promptly!
Pay: $15.00 - $16.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Call center: 1 year (Preferred)
Location:
- Pittsburgh, PA 15275 (Preferred)
Ability to Commute:
- Pittsburgh, PA 15275 (Preferred)
Work Location: In person
Salary : $15 - $16