What are the responsibilities and job description for the Desktop Technician I :: Only Locals to Woodland Hills, CA position at Infotree Global Solutions?
Description
- We are looking for technicians with strong end-user support experience who can provide hands-on technical support for hardware, software, and workplace technology issues.
Skills Required:
- Ideal candidates should have experience working in an enterprise IT environment and possess strong communication, problem-solving, and customer-facing skills.
- Experience with Active Directory, virtual desktop environments, and IT service management tools is preferred.
- Provides on-site desktop support/consulting services and problem resolution.
- Interfaces with other support groups and/or suppliers to resolve problems.
- Troubleshoots routine to moderately complex desktop problems.
- Completes special projects and performs other duties as assigned.
- Specialized training in PC/LAN Technology.