What are the responsibilities and job description for the Datacenter Technician position at Infotree Global Solutions?
Job description
Our Team is currently seeking a Data Center Technician to support servers at our customer’s data centers. The ideal candidate balances strong technical skills (Hardware, IT, and Cabling Management) is highly analytical with superior attention-to-detail, self-motivated, and a positive, humble ‘results driven’ attitude. Technicians are also expected to provide feedback, create documentation on both technical and non-technical processes, and contribute to the knowledge library that can be leveraged by others, for example: KB Articles, SOP, lessons learned, etc. Additionally, the technician will be both internal and external facing, with the ability to lead and drive initiatives to conclusion.
Requirements
• Exceptional server hardware knowledge with deep understanding of all component & system type failures
• Ability to assist in conducting failure analysis on field issues.
• Ability to assist in tracking server fleet health to investigate emerging failure trends (Problem Management) and validate that AMD is maintaining customer SLA.
• Solid experience with IPMI utilization in diagnostics.
• Administer software tools (e.g.: diagnostics, tests, FW updates).
• Experience in real-time issue resolution during new deployments.
• Experienced with Windows Server OS & WinPE OS administration.
• Experience with Linux PXE services a plus.
• Basic Linux and Windows scripting experience.
• Network troubleshooting of Layer-1, Layer-2, Layer-3.
• Virtual Machine set up and environment configurations.
• Ability to work autonomously and within a local or geographically dispersed team environment.
Minimum Qualifications
• 2 years of experience as a data center technician.
• Associate degree in computer science, computer engineering, Information technology or equivalent experience preferred.
• CompTIA A or equivalent experience.
• CompTIA Server or equivalent experience.
• CCENT or equivalent experience.
• Windows OS experience.
• CCNA certification preferred.
• MCP/MSCE certification preferred.
o Scripting experience preferred – PowerShell, Python, Bash.
Salary : $45 - $50