What are the responsibilities and job description for the User Technology Specialist / IT support specialist position at Information Resource Group, Inc.?
Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.
Job Title: User Technology Specialist / IT support specialist
Location: Phoenix, AZ-100% onsite.
in person interviews required from next week
Duration: One-year contract, starting upon onboarding.
Purpose: Provide temporary IT support to ensure continuity during absences of the primary ITSS. This role is critical to maintaining operations and preventing service disruptions.
Key Responsibilities: Serve as backup IT support specialist . Provide end-user support for laptops, desktops, and mobile devices. Manage hardware inventory and lifecycle. Perform preventative maintenance and maintain documentation. Assist with user training, deployment, and process improvements.
Must haves:
- User support experience
- Imaging systems experience
- User computer imaging and deployment experience