What are the responsibilities and job description for the Collections Specialist position at Infomatic?
Job Summary
We are seeking a proactive and detail-oriented Collections Specialist to join our dynamic finance team. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of outstanding balances, and maintaining positive relationships with our clients. Your expertise in medical collections, financial concepts, and account reconciliation will be essential to optimize revenue cycle management and support the overall financial health of our organization. This position offers an exciting opportunity to contribute to a fast-paced environment where your negotiation skills and customer service excellence will make a tangible impact.
Responsibilities
- Contact clients via phone, email, or written correspondence to follow up on overdue accounts and resolve billing discrepancies.
- Analyze accounts receivable data to identify delinquent accounts and develop effective collection strategies.
- Maintain accurate records of all collection activities, including payment promises and account adjustments.
- Collaborate with internal departments such as medical billing, accounts payable, and accounting to ensure proper account reconciliation and resolution of issues.
- Apply knowledge of medical terminology, CPT coding, ICD-10 codes, and revenue cycle management principles to facilitate accurate billing and collections.
- Negotiate payment plans or settlements with clients while adhering to company policies and compliance standards.
- Utilize financial software and accounting systems to track collection progress, generate reports, and perform account analysis efficiently.
Qualifications
- Proven experience in medical collections, accounts receivable, or related financial roles.
- Strong understanding of financial concepts such as debits & credits, account reconciliation, and revenue cycle management.
- Excellent phone etiquette combined with outstanding customer service skills to foster positive client relationships.
- Familiarity with medical billing processes, CPT coding, ICD-10 coding, and medical terminology is highly preferred.
- Proficiency in accounting software and financial software tools used for account analysis and reporting.
- Effective negotiation skills with the ability to handle challenging conversations professionally.
- Basic math skills essential for account analysis and resolving billing discrepancies. Join us if you’re ready to leverage your expertise in a vibrant environment where your contributions directly influence our success!
Job Type: Contract
Pay: $18.00 - $22.00 per hour
Work Location: In person
Salary : $18 - $22