Network Technician - Government Agency (Columbia, SC)

Network Technician - Government Agency (Columbia, SC)

Location: Columbia, SC (Fully Onsite)
Duration: 6 Months (Strong possibility for extension)
Start Date: December 1st, 2025
Status: Must be Visa Independent (US Citizen or Green Card Holder) and MUST be a current South Carolina resident

Quick Response Guarantee: If you answer all 5 questions above in your application, we guarantee a response within 24 hours!

About the Role

Hey there! We're looking for a solid Network Technician to join a state government IT team that supports critical county office locations. This isn't your typical "sit at a desk all day" tech job - you'll be the go-to person keeping network infrastructure and Office 365 environments running smoothly across multiple sites.

The organization recently went through some restructuring, and they need someone who can jump in, take ownership of problems, and deliver solutions without needing their hand held. If you're the type who sees a ticket and thinks "I've got this" rather than "who can help me with this?" - keep reading.

What You'll Actually Be Doing

Day-to-Day Work:

• Responding to and resolving help desk tickets for network issues (both wired and wireless)
• Managing network account onboarding and offboarding through custom scripts
• Troubleshooting infrastructure-related incidents across multiple county office locations
• Driving around to different sites (mostly in Columbia, occasionally to other counties) to handle on-site issues
• Supporting Microsoft administrative tasks including Entra ID (Azure AD), Group Policy, and Office 365
• Assisting with Windows Server maintenance, monitoring, and patch management

On-Call Rotation: You'll be part of a rotation that includes:

• Level 1 Support: Every 3 weeks for critical site network outages
• Level 2 Support: Alternating 3-week shifts for escalated issues at critical sites

Infrastructure Projects:

• Helping with network rollouts, upgrades, and cleanup efforts
• Participating in planning and executing infrastructure improvements
• Keeping documentation and network asset inventory up to date

What You Need to Have

Required Experience:

• 10 years of hands-on networking troubleshooting (wired and wireless networks)
• 5 years working with Microsoft Entra ID and general Microsoft administration
• 5 years with Windows Server environments
• 5 years responding to help desk requests through ticketing systems
• Bachelor's degree (or equivalent work experience)
• Valid Driver's License - you'll be driving between sites regularly
• Ability to work independently and collaboratively in a team setting
• Strong communication and documentation skills

Nice to Have:

• Experience with Deskpro ticketing system
• Hands-on experience with Active Directory, DNS, and Group Policy
• Experience with Ruckus or Brocade network switches

Important Details

• This is a fully onsite position - no remote or hybrid options
• You must currently live in South Carolina - we cannot consider relocation candidates
• The role requires driving to various sites, so reliable transportation is a must
• Looking for someone who can start December 1st, 2025

What Makes a Great Fit

We're looking for someone who:

• Can take ownership of a problem and run with it until it's solved
• Doesn't wait to be told what to do - sees what needs to be done and does it
• Is comfortable working both independently and as part of a team
• Has excellent troubleshooting instincts and can think on their feet
• Communicates clearly with both technical and non-technical folks
• Is okay with occasional on-call duties and driving around to different locations

Quick Response Guarantee: If you answer all 5 questions above in your application, we guarantee a response within 24 hours!

Job Type: Full-time

Pay: $30.04 - $36.17 per hour

Expected hours: 40.00 per week

Benefits:

• Health insurance

Application Question(s):

• Are you currently a South Carolina resident? If yes, which city/area do you live in?
• Can you describe your hands-on experience with Microsoft Entra ID (Azure AD) - specifically user provisioning, group policy management, and how many years you've worked with it?
• Tell me about a complex network issue you've troubleshooted and resolved. What was the problem, what steps did you take, and what was the outcome?
• Are you comfortable with an on-call rotation (every 3 weeks) and driving to multiple sites within Columbia and occasionally to other counties? Do you have a valid driver's license?
• This role requires someone who can work independently and take ownership of problems without constant oversight. Can you give me an example of a time when you identified and resolved an issue proactively, without being asked?

Work Location: In person

Salary : $30 - $36