What are the responsibilities and job description for the Telecommunications Analyst position at Infojini Inc?
Required Skills:
- Senior-level Telecommunications experience
- Cisco Contact Center
- Cisco Call Manager
- Voice systems implementation and upgrade experience
- Enterprise telephony and VoIP support
- Strong troubleshooting and technical support skills
- Experience supporting Cisco voice infrastructure
- CJIS Certification
- Ability to work Monday–Friday, 8:00 AM–5:00 PM
Preferred Skills:
- Experience with enterprise voice system upgrade projects
- Experience supporting Cisco Unified Communications environments
- Strong communication and customer support skills
- Experience working in large enterprise environments