What are the responsibilities and job description for the Information Technology Support Specialist position at Infojini Inc?
Hello ,
Andy Here from Infojini. Hope you are doing well !!
We are looking for Application Support / IT support Specialist (with Java Exp and Active Comptia A Certifications ) for our DIRECT client in Arlington, VA. It is a 12 months contract position with more extensions. Please send me your resume along with the rate expectation to me or call me at me on my number (301) 968-6447.
Below is the job description for the position.
Position Title- Application Support / IT support Specialist (with Java Exp and Active Comptia A Certifications )
Location- 2733 Crystal Drive in Arlington, VA , 22202
Duration- 12 months of Contract with more extension
Mode of interview- Telephonic/Skype
Client – Direct Client
Onsite Job – with Flexible Working Shift
Work Locations and Access
Work Hours
Support Specialists II support operations for the client which operates 24 hours per day, 7 days per week, 365 days per year. This position will normally be from 8:00 AM – 4:30 PM (5 days a week) OR 12 PM – 8:30 PM (5 days a week).
On occasion, the selected candidate may be asked to work outside of their regularly scheduled hours to provide coverage as needed. This position requires flexibility to work various shifts across a 24-hour period. The possible shifts during the 24-hour period are below. The candidate will be assigned to one of these schedules on a long-term basis. However, this is a 24-hour operation, and the candidate might be asked to work a different shift, based on the list below, due to operation necessity.
Standard Schedule (8-hour shifts):
- 8:00 AM – 4:30 PM
- 12:00 PM – 8:30 PM
- 10:00 PM – 6:30 AM
Alternative Schedule (10-hour shift):
- 5:00 AM – 3:30 PM (4 days per week)
- 8:00 PM – 6:30 AM (4 days a week)
All shifts include a 30-minute unpaid lunch break.
Period of Performance: Services shall be provided for one year from the date of award.
General Experience
- Progressive and continuous experience providing technical support.
- Seasoned resolving complex troubleshooting, tracking, and analyzing logs.
- Experienced coordinating with third-party components (AWS, GCP, CBP, Airlines Departure Control Systems support, Airport IT Help Desk)
- Working knowledge of Node.js, Angular, application security framework, Ionic, JavaScript Object Notation [JSON], real-time databases, Hyper Text Markup Language [HTML5], CSS3, GIT, Web Application Program Interfacing [API], Chrome OS, Drupal, Workday, Salesforce, LocusLabs, AWS, Swift, Azure, Google Cloud, SharePoint, O365, GIS, EAM/CMMS, CLMS, PLC and BAS, MUFIDS, CUPPS, IoT, airports systems, SAML2.0, OAuth 2.0, and other Web Authentication and Authorization techniques.
- Comfortable conducting ad-hoc training for end-users and product demonstrations.
Minimum Qualifications
- 3 years of progressive and continuous experience providing technical support.
- Must hold an A certification
Salary : $30 - $37