Data Center Technician - I

Data Center Technician I (Mac Infrastructure)

Location: Onsite –Kent, WA 98032
12 Months Contract

Job Summary

· We are seeking a Data Center Technician I to support and maintain a Mac-based compute infrastructure within a production data center environment. This role is primarily focused on Apple hardware operations (80%), with additional responsibilities supporting data center networking and infrastructure (20%).

· The ideal candidate has hands-on experience with Mac hardware at scale, strong data center fundamentals, and a working knowledge of networking basics.

Key Responsibilities

· Mac & Server Infrastructure (Primary – 80%)

· Deploy, rack, cable, and maintain Mac Mini, Mac Studio, and Mac Pro systems.

· Perform hardware diagnostics, troubleshooting, and basic macOS support.

· Manage device imaging, configuration, firmware updates, and lifecycle operations.

· Monitor system health and support uptime and SLA requirements.

· Maintain accurate asset tracking, labeling, inventory, and documentation.

· Support CI/CD pipelines and production workloads running on Mac fleets.

· Perform iLO administration for HP and Dell servers.

· Data Center & Networking Support (Secondary – 20%)

· Assist with installation and troubleshooting of network switches (Arista, Juniper, etc.).

· Perform structured cabling (fiber and copper), patching, tracing, and labeling.

· Support VLANs, port provisioning, and basic Layer 2 networking.

· Ensure proper airflow, cable management, rack power, and space planning.

· Coordinate with network engineering teams to resolve escalated issues.

Required Qualifications

· 3 years of experience in data center operations or hardware support.

· Hands-on experience with Apple hardware in production or lab environments.

· Strong understanding of racking, cabling, and data center best practices.

· Working knowledge of Ethernet and basic network switching concepts.

· Experience using ticketing systems and asset management tools.

· Ability to lift up to 50 lbs and work in a data center environment.

Preferred Qualifications

· Experience with Jamf or Mac device automation.

· Basic knowledge of TCP/IP, VLANs, and link aggregation.

· Familiarity with remote management tools (IPMI, iDRAC, iLO).

· Exposure to scripting (Bash or Python) is a plus.

· Experience supporting build farms or developer infrastructure.

· Familiarity with Agile practices and ticketing tools such as ServiceNow or Wolken.

Job Type: Contract

Pay: $28.49 - $33.00 per hour

Expected hours: 40 per week

Work Location: In person

Salary : $28 - $33