Data Center Tech I

Data Center Technician I (Mac Infrastructure)Location: Onsite –Kent, WA 98032 12 Months Contract Job SummaryWe are seeking a Data Center Technician I to support and maintain a Mac-based compute infrastructure within a production data center environment. This role is primarily focused on Apple hardware operations (80%), with additional responsibilities supporting data center networking and infrastructure (20%).The ideal candidate has hands-on experience with Mac hardware at scale, strong data center fundamentals, and a working knowledge of networking basics. Key ResponsibilitiesMac & Server Infrastructure (Primary – 80%)Deploy, rack, cable, and maintain Mac Mini, Mac Studio, and Mac Pro systems.Perform hardware diagnostics, troubleshooting, and basic macOS support.Manage device imaging, configuration, firmware updates, and lifecycle operations.Monitor system health and support uptime and SLA requirements.Maintain accurate asset tracking, labeling, inventory, and documentation.Support CI/CD pipelines and production workloads running on Mac fleets.Perform iLO administration for HP and Dell servers.Data Center & Networking Support (Secondary – 20%)Assist with installation and troubleshooting of network switches (Arista, Juniper, etc.).Perform structured cabling (fiber and copper), patching, tracing, and labeling.Support VLANs, port provisioning, and basic Layer 2 networking.Ensure proper airflow, cable management, rack power, and space planning.Coordinate with network engineering teams to resolve escalated issues. Required Qualifications3 years of experience in data center operations or hardware support.Hands-on experience with Apple hardware in production or lab environments.Strong understanding of racking, cabling, and data center best practices.Working knowledge of Ethernet and basic network switching concepts.Experience using ticketing systems and asset management tools.Ability to lift up to 50 lbs and work in a data center environment. Preferred QualificationsExperience with Jamf or Mac device automation.Basic knowledge of TCP/IP, VLANs, and link aggregation.Familiarity with remote management tools (IPMI, iDRAC, iLO).Exposure to scripting (Bash or Python) is a plus.Experience supporting build farms or developer infrastructure.Familiarity with Agile practices and ticketing tools such as ServiceNow or Wolken.ThanksSri Vardhan ChilakamukkuInfobahn SoftWorld Inc.