Mobile Crisis Response- QMHP

Welcome to Infinite Solutions Behavioral Services!

Here at Infinite Solutions, we are a close-knit, upbeat team balancing heart, humor, and hard work. We make it a point to foster approachable leadership and a team-oriented atmosphere to ensure support is never out of reach. In crisis work, empathy is everything, and that same compassion extends to our staff’s mental health, well-being, and work-life balance.

Position Overview

We are seeking a dedicated and compassionate professional to provide mental health support services to individuals ages 18 and older. This role is responsible for the development, implementation, and coordination of individualized service plans in alignment with program standards. The ideal candidate will be client-centered, trauma-informed, and skilled in crisis intervention, ensuring individuals receive high-quality care and support during behavioral health crises.

Key Responsibilities

• Provide on-call, rapid crisis response to individuals experiencing behavioral health emergencies.
• Engage individuals in environments where they feel most comfortable, facilitating stabilization and resolution whenever possible.
• Deliver services in community-based settings, including homes, schools, workplaces, and other social environments.
• Ensure the safety of individuals and others while minimizing law enforcement involvement, emergency room utilization, and avoidable hospitalization.
• Prevent escalation of symptoms that could result in out-of-home placement or disruption of the individual’s living environment.
• Refer, link, and coordinate access to behavioral health services and supports across the continuum of care, including pre-admission screenings as appropriate.
• Collaborate with behavioral health providers and community partners to support continuity of care.
• Provide recovery-oriented, trauma-informed, and developmentally appropriate services that integrate Zero Suicide / Suicide Safer Care principles.
• Deliver culturally responsive care that honors each individual’s lived experience, preferences, and personal goals.
• Utilize de-escalation strategies and strong interpersonal communication skills to resolve conflict and maintain client engagement.
• Maintain availability to provide services during day, evening, overnight, weekend, and holiday shifts.
• Conduct ongoing safety assessments and monitoring for clients and others involved.
• Recommend appropriate step-down services following mobile crisis intervention and assist with discharge planning.
• Complete all required documentation, progress notes, timesheets, and reports in a timely and accurate manner.
• Participate in all required meetings, trainings, supervision, and team collaboration efforts.

Skills & Competencies

• Strong knowledge of DSM-5 diagnoses
• Case management and individualized service plan development
• Crisis intervention and de-escalation techniques
• Excellent oral and written communication skills
• Ability to maintain confidentiality and uphold ethical standards
• Familiarity with community resources and behavioral health systems

Required Training/Certifications

• First Aid / CPR
• Mobile Crisis Training
• Restraint Techniques Training
• Ethics and Human Rights Training
• Behavioral Intervention Training

Minimum Qualifications

• Bachelor’s degree in Health and Human Services or a related field (e.g., Social Work, Psychology, Counseling, Sociology, Criminal Justice, Human Services Counseling, Special Education, Gerontology, Psychiatric Rehabilitation, or Vocational Rehabilitation) from an accredited college or university.

I.S.B.S, LLC Commitment to Diversity, Equity, & Inclusion:

At Infinite Solutions Behavioral Services, we are committed to fostering a culture of diversity, equity, and inclusion that not only enriches the lives of our employees but also ensures the wellbeing and care of our clients, regardless of their race, ethnicity, gender identity, sexual orientation, socioeconomic status, age, ability, or background. We believe that embracing diversity and promoting equity and inclusion are integral to our mission of providing high-quality behavioral health services.

Infinite Solutions Behavioral Services, LLC is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We do not discriminate based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, veteran status, sexual orientation, gender identity, disability, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.

About Infinite Solutions Behavioral Services, LLC:

At Infinite Solutions Behavioral Services, LLC (ISBS), we are dedicated to enhancing the well-being of individuals living with mental illness by providing comprehensive, person-centered care. Our approach is rooted in the belief that every person has the ability to succeed when given the right support, skills, and interventions.

Our Mission is simple yet powerful: to provide infinite solutions that empower individuals to overcome challenges, build resilience, and move toward stabilization and wellness.

Our Philosophy centers on the idea that success lies within every individual. With the guidance of our highly trained staff, we partner with each client to identify strengths, develop problem-solving skills, and implement effective coping strategies that support long-term recovery.

Our Goals are focused on ensuring that each person we serve:

· Discovers and embraces their own abilities

· Builds coping skills to manage life’s stressors

· Reduces or eliminates dysfunctional behaviors

· Gains stability through individualized, evidence-based interventions

At ISBS, we recognize that mental illness can be both acute and chronic, and if left untreated, may threaten an individual’s quality of life. That is why we strive to provide a wide array of effective services designed to meet people where they are. By promoting self-efficacy, service diversity, and individualized care, we remain committed to offering infinite solutions for those navigating the challenges of mental illness

Job Types: Full-time, Contract

Pay: $38.00 - $40.00 per hour

Work Location: In person

Salary : $38 - $40