What are the responsibilities and job description for the Patient Services Representative position at Infinia Search Inc?
Patient Services Representative
- Type: Contract to Hire
- Location: On-site in Plumsteadville, PA
- Schedule:
- 3 shifts M-F, ranging from 7:45AM-5:30PM
- 1 late shift, M-F from 12-8:30PM
- Alternating Saturdays, 8AM-12PM (every 4 weeks)
- Pay: $20-22/hour
Responsibilities:
- Answer calls to handle inquiries or resolve concerns promptly, following company standards
- Schedule patient appointments and confirm details, both in person and by phone
- Manage patient arrival and departure activities - collecting co-pays, insurance cards, etc.
- Collect updated patient information and update records in EMR
- Communicate wait times and patient flow to patients and staff
- Verify patient demographics, insurance eligibility, and benefits
- Obtain pre-authorizations, referrals, and coordinating benefits
- Ensure compliance with local, state and federal guidelines
- Maintain patient confidentiality and safety
Qualifications:
- Experience scheduling appointments and managing patient check-in/out procedures
- Proficiency in EMR/EHR systems and experience updating patient records accurately
- Ability to professionally assist patients and build rapport with visitors and staff
- Strong communication and organizational skills
We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.
Salary : $20 - $22