What are the responsibilities and job description for the Administrative Assistant position at Industrial Inspection & Analysis?
About Us
Industrial Inspection & Analysis®️ (IIA) is an emerging, high growth inspection, testing, and analytical business seeking to build a national platform to serve a breadth of industrial sectors and geographies. We pledge to provide Story-Worthy Service and Solutions, through even the most challenging situations.
Making the World Safer is our mission at IIA. We are committed to operating in an environmentally and socially responsible manner and to helping our customers do so as well. Across every industry we serve, we offer inspection and engineering services that promote safety, efficiency and compliance with all applicable regulations.
We are seeking a detail-oriented and proactive Administrative Assistant to support office operations at our laboratory in Hammond, IN. This IIA lab is a trusted provider of oil analysis services with a strong commitment to quality, safety, and customer satisfaction.
Position Overview
The Administrative Assistant role involves handling day-to-day administrative tasks, maintaining records, and assisting with communication to contribute to a smooth workflow for the laboratory.
Key Responsibilities
- Perform general office duties including answering phones, greeting visitors, and managing front desk activities.
- Assist with order processing, shipping, and receiving (light packages under 10 lbs.).
- Maintain accurate records and perform data entry for oil and fuel sample processing.
- Assist in communication with customers, vendors, and contractors via phone and email.
- Support inventory management.
- Help with filing, organizing documents, and maintaining office supplies.
- Assist the laboratory with basic tasks as needed.
Requirements
- High School Diploma or GED required (associate degree preferred).
- Minimum 1–2 years of administrative or clerical experience and customer service experience.
- Proficiency in MS Office, email, and basic data entry.
- Strong communication and interpersonal skills.
- Professional demeanor and positive attitude.
- Ability to reliably commute to Hammond, IN.
- Commitment to a safe, drug-free, and family-oriented workplace.
Work Environment
- Full-time position: 40 hours per week (Monday to Friday, 8-hour shifts).
- On-site work in a professional office setting.
- Adequate safety equipment provided.
- Safe and drug-free workplace.
- Paid on-the-job training available.
- U.S. Citizen preferred.
Benefits We Offer
- Medical (w/Mental Health coverage), Dental, Vision insurance
- Voluntary Short-Term Disability, Critical Illness, and Accident plans
- Employer covered Life Insurance and Long-Term Disability plans
- EAP
- 401(k)
- Paid Time Off and Holidays
