Business Systems Analyst - Workday

Job Description:

You will make an impact by serving as the critical connection between site operations, warehousing and logistics teams, super-users, and the broader E1 implementation program. By supporting fit-to-standard design, testing, data readiness, change readiness, cutover, go-live, and hypercare activities, you will help ensure that local warehouse and logistics requirements are understood, risks are addressed early, and the site is prepared to operate effectively in E1. Your knowledge of regulated manufacturing environments, ERP-enabled execution, and cross-functional operations will help drive a reliable implementation and sustainable business outcomes.

Key Responsibilities

1. E1 Solution Design, Site Readiness & Fit-to-Standard Execution

• Serve as the site subject matter expert for Oracle E1 warehousing, logistics, and related operational processes, including Plan, Source, Make, and Deliver touchpoints

• Partner with the site lead, area lead, business process owners, and super-users to support a successful E1 rollout

• Support fit-to-standard sessions by capturing local requirements, validating operational impacts, and helping align the site to the global template

• Identify gaps, risks, and change impacts related to warehouse operations, inventory movements, logistics execution, and regulated manufacturing requirements

• Help confirm that the proposed E1 solution supports compliant, efficient, and sustainable execution of local site processes

2. Testing, Data Readiness & Operational Validation

• Assist with test preparation by helping define local warehouse, logistics, inventory, and manufacturing execution scenarios

• Support preparation of the local testing environment, test data, and process documentation needed for effective execution

• Work with super-users to drive test execution, document results, escalate defects, and support timely issue resolution

• Assist with local data extraction, cleansing, validation, and readiness activities, with emphasis on item, inventory, location, transaction, and logistics-related data

• Maintain a strong focus on data accuracy, traceability, and compliance expectations within a regulated manufacturing environment

3. Change Readiness, Cutover, Go-Live & Hypercare

• Stay current on organizational change management readiness, including training status, change impacts, business readiness, and site adoption risks

• Support local user training, process walkthroughs, and reinforcement of standard ways of working for warehouse and logistics users

• Ensure local warehousing and logistics steps are represented in the cutover plan and support preparation for dress rehearsal activities

• Help coordinate and execute local cutover activities, including readiness checks, issue escalation, and completion tracking

• Support go-live and hypercare by helping triage issues, resolve process questions, and coach super-users and end users through stabilized E1 operations

Key Requirements

Education

• Bachelor's degree in Supply Chain, Operations, Business, Engineering, Information Systems, or related field preferred; equivalent experience will be considered

Experience

• 2 years of experience working with ERP systems in a user support, super-user, consultant, implementation, or business process SME role

• Experience supporting warehousing, logistics, inventory management, materials flow, or manufacturing operations in a regulated manufacturing environment

• Experience participating in ERP implementation, rollout, testing, cutover, go-live, or hypercare activities preferred

Knowledge, Skills, Abilities

Technical & Systems Expertise

• Strong working knowledge of Oracle JD Edwards EnterpriseOne (E1), especially warehousing, logistics, inventory, and operations-related functionality

• Understanding of the relationship between E1 operational processes and commercial, quality, financial, and supply chain functionality

• Ability to support ERP-enabled process execution in a regulated manufacturing environment with strong attention to compliance and data integrity

• Proficiency in Microsoft Office applications, with strong Excel skills preferred

• Knowledge of Lean principles, standard work, and continuous improvement methodologies preferred

Analytical & Execution Capabilities

• Ability to translate local process needs into clear requirements, test scenarios, readiness actions, and issue-resolution plans

• Strong analytical and problem-solving skills, with the ability to connect process, system, and data impacts

• Ability to manage multiple priorities, follow through on commitments, and drive actions to completion in a fast-paced implementation environment

• Strong attention to detail, especially related to master data, transaction accuracy, process controls, and regulated operations

• Ability to manage ambiguity, escalate risks appropriately, and support practical decisions that balance local needs with the global template

Communication, Collaboration & Business Mindset

• Strong written and verbal communication skills, with the ability to explain system and process concepts to operational users

• Ability to build collaborative relationships across warehousing, logistics, manufacturing, quality, supply chain, IT, and project teams

• Comfortable working with site leaders, area leads, super-users, and end users to support adoption and operational readiness

• Ability to work independently while contributing effectively in a cross-functional team environment

• Customer-focused mindset with a commitment to compliant execution, operational continuity, and successful site outcomes