What are the responsibilities and job description for the Milieu Specialist position at INcompass Healthcare?
Position Summary
The Milieu Specialist will promote a therapeutic environment that is trauma-informed and recovery-oriented. The Milieu Specialist will de-escalate crisis situations, teach coping strategies, and provide input into planning.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Lives out the INcompass Healthcare promise by consistently displaying compassion, treating all with dignity, and providing exceptional care for everyone.
- Incorporates the six principles of trauma informed care throughout all aspects of their work.
- Serves as the clinical support resource person to clients/families
- Promotes an environment that supports a fundamental respect for all individuals, that enhances the client's overall experience and provides a safe and respectful person-centered model of care.
- Facilitates interpersonal competencies such as learning adaptive coping, interaction, and relationship skills.
- Promotes a calm milieu by providing individual support to clients/families.
- Actively manage the milieu through interactions with individual clients on a regular/frequent basis.
- Functions as a role model for clients in crisis to show ways to effectively relate to others, to get one's needs met, to enhance/develop social competencies and interpersonal awareness; serves as a resource and point of contact for information, guidance, and support for clients.
- Works in collaboration with staff and the treatment team; communicates in a warm and empathetic manner.
- Ensures a compassionate, high quality, exemplary customer driven and trauma informed culture; validate the client's needs and rights.
- Is mindful of times of increased activity or stress in the milieu to prevent escalation.
- Redirecst unhealthy/risky behaviors on the spot by giving feedback and alternative strategies, de-escalate clients and in emergencies provide appropriate crisis intervention techniques to maintain clients in a least restricting manner.
- Completes all agency documentation according to agency policies and procedures.
- Associate degree in social work, psychology, or other mental health related field preferred; High School Diploma with experience will be considered in lieu of a degree.
- Knowledge of and experience with crisis de-escalation, crisis/safety planning, and first aid.
- Knowledge of integrated care.
- Knowledge of social determinants of health.
- Skills in advocacy, organization, and communication.
- Knowledge of local resources and supports.
- Ability to effectively manage a crisis and link to necessary supports and services.
- ASIST Training
- Handle with Care training
- QPR/Mental Health First Aid.
- Willingness to travel as needed and work with clients, their families and supports in crisis.
- Valid driver’s license and good driving record.
Our Benefits
- Medical, Dental, and Vision Insurance
- Prescription Coverage
- Company Paid Life , AD amp;D and Disability Insurance
- Company match up to 4.5% for 401k.
- Generous PTO Plan, no wait period
- Tuition Reimbursement
- Unlimited employee referrals
- Paid holidays