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ServiceNow Technical Expert (CMDB/Software) – 6 Month Contract

Incendia Partners
Cambridge, MA Contractor
POSTED ON 12/11/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the ServiceNow Technical Expert (CMDB/Software) – 6 Month Contract position at Incendia Partners?

Location: Boston Seaport District (Hybrid)

Type: 6 Month Contract

We’re supporting a client in Boston’s Seaport District seeking a ServiceNow Technical Expert for a 6-month contract. This role focuses on CMDB, software management workflows, and overall platform enhancements. Experience with ServiceNow SAM is a strong plus.

Key Responsibilities

  • Manage and improve CMDB structure, data quality, and lifecycle processes
  • Support and enhance ServiceNow software management workflows
  • Collaborate with internal teams to design and implement technical solutions
  • Provide guidance on best practices and maintain system documentation
  • Assist with SAM processes (if experienced)

Requirements

  • 4 years ServiceNow experience
  • Strong CMDB expertise
  • Experience with software management processes
  • ITIL knowledge
  • SAM experience preferred

Hourly Wage Estimation for ServiceNow Technical Expert (CMDB/Software) – 6 Month Contract in Cambridge, MA
$41.00 to $51.00
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