What are the responsibilities and job description for the IT Support Technician position at Inceed?
Position: IT Support Technician
Compensation: $25 - $27 /hour, depending on experience
Location: Oklahoma City, Oklahoma
Inceed has partnered with a great company to help find a skilled IT Support Technician to join their team!
Join a dynamic team in the heart of downtown OKC! This is an exciting opportunity for an IT Support Technician to provide crucial onsite support for a vibrant office of around 60 people. The role is flexible, offering 25-30 hours per week, potentially increasing to 30 hours for eligibility for benefits. You'll be the go-to expert for Mac and Microsoft systems, ensuring seamless operations and supporting day-to-day technical needs.
Key Responsibilities & Duties:
- Provide front-line technical support for staff
- Troubleshoot hardware and software issues onsite
- Set up devices and configure basic systems
- Coordinate with MSP to implement IT tasks
- Execute security protocols and IT standards
- Support onboarding and offboarding processes
- Assist in implementing new software and tools
- Manage hardware inventory and device lifecycle
Required Qualifications & Experience:
- Experience with Mac systems
- Proficiency in Microsoft software
- Strong troubleshooting skills
- Ability to manage hardware and software setups
- Excellent communication skills
Nice to Have Skills & Experience:
- Experience with MSP coordination
- Knowledge of IT security protocols
- Familiarity with device lifecycle management
Perks & Benefits:
- 3 different medical health insurance plans, dental, and vision insurance
- Voluntary and Long-term disability insurance
- Paid time off, 401k, and holiday pay
- Weekly direct deposit or pay card deposit
If you are interested in learning more about the IT Support Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Salary : $25 - $27