What are the responsibilities and job description for the Operations Coordinator position at IN2U?
Business Support Coordinator (Bilingual Korean/English)
Location: Ridgefield Park, NJ
Employment Type: Contract (6 Months)
We are seeking a highly organized and detail-oriented Business Support Coordinator to provide operational and administrative support for B2B business activities. This role will manage key business processes, including contract administration, order management, billing coordination, and cross-functional communication.
The ideal candidate will have strong analytical skills, excellent attention to detail, and the ability to collaborate effectively with internal teams and external partners in a fast-paced business environment.
Key Responsibilities
- Manage end-to-end B2B business operations, including contract execution, Deal Desk support, and order-to-delivery coordination.
- Support contract review and approval processes, purchase order (PO) management, customer billing, and accounts receivable/payable activities.
- Utilize systems such as SAP and Salesforce to process transactions, maintain accurate records, and support business operations.
- Coordinate with Business, Accounting, Legal, Finance, vendors, and other stakeholders to resolve operational issues and ensure smooth execution.
- Support financial audits by maintaining accurate documentation, records, and compliance-related materials.
- Partner with Accounting teams to assist with invoicing, sales tax processing, financial reconciliation, and reporting activities.
- Monitor business processes and identify opportunities for improvement and increased operational efficiency.
- Provide support for additional business projects and operational initiatives as needed.
Qualifications
- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field preferred.
- Experience in business operations, sales operations, contract administration, finance support, or a related role.
- Strong analytical, organizational, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
- Strong proficiency in Microsoft Excel and Microsoft Office applications.
- Experience with SAP (SD module preferred) and Salesforce is highly desirable.
- Experience supporting B2B operations, channel business, or enterprise customers is a plus.
- Professional proficiency in both Korean and English (spoken and written) is required to effectively communicate with Korean-speaking business partners, vendors, and internal stakeholders.
Preferred Skills
- Strong understanding of business processes, financial operations, and reporting.
- Experience working with cross-functional teams in a corporate environment.
- Self-motivated, proactive, and accountable with a strong customer service mindset.