Legal E-Billing Specialist

What You'll Do:

• Assist the e-Billing Supervisor and e-Billing team with all electronic on-boarding needs to include, client matter setup and mapping and rate updates/maintenance in the various e-Billing platforms utilized by the firm clients

• Assist e-Billing team with troubleshooting e-Billing-related issues

• Transmit electronic billing (“e-Billing”) via eBilling Hub and various e-Billing sites

• Responsible for recording and maintaining accurate phase, task, and billing codes

• Assist with e-Billing preparation for more sophisticated e-bills and/or on-demand requirements as available (both manual & electronic)

• Have direct contact with billing partners to resolve e-Billing-related issues

• Reprint posted invoices and provide copies, as necessary

• Produce ad hoc reports as requested

• Submit Appeals, Accruals and budgets via e-Billing sites

• Maintaining and adding timekeepers to restricted lists in Time Entry software

• Send weekly reports to the Billing Team for un-submitted invoices and rejected invoices.

• Follow up with Billing Team to ensure submission of invoices

• Prepare invoices for usage of various e-Billing sites

Client/Attorney Requirements

• Coordinate special client billing requests with E-Billing Supervisor

• Coordinate approval and implementation of special rate arrangements in collaboration with the Pricing, Project Management team and the Billing Compliance teams

• Respond in a timely manner to Client Accounting emails and help line calls

• Assist with preparing client and/or attorney analyses as needed

• Research rejected and reduced invoices for resubmission to sites. Sending short paid invoices to A/R team for write offs.

• Maintain client/matter maintenance information in coordination with the Billing Compliance team

• Work collaboratively with collection coordinators on accounts receivable issues

• Interacts with Conflicts Department for new matter openings and record maintenance in coordination with the Billing Compliance team

Who you are:

• A minimum of 3-5 years’ experience working in a professional services environment, law firm billing experience preferred

• Experience with financial/billing software packages and Finance/Accounting organizational operations. 3E system experience preferred

• Experience with electronic billing transmission on a variety of e-Billing platforms, eBillingHub/BillBlast experience preferred

• Ability to adhere and apply billing/ebilling department policies and procedures

• Ability to communicate with all levels of the firm professionally and tactfully

• Ability to provide a high level of customer service in a fast paced environment

• Ability to handle a high-volume of tasks maintaining attention to detail and prioritizing as necessary

• Proficiency in MS Office; strong knowledge of Excel required