What are the responsibilities and job description for the Customer Account Specialist position at In-finite Search Solutions?
PLEASE NOTE: YOU MUST HAVE COMMERCIAL MANUFACTURING CSR EXPERIENCE TO QUALIFY!We are seeking a Customer Account Specialist to join our team! You will be responsible for helping our commercial customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills
Salary : $19 - $25