Project Coordinator (Client Services)

Job Title: Project Coordinator

Location: Remote, US

Reports to: CS Director

Exemption Status: Full-time, Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration!

Job Summary

Impiricus is seeking a highly organized and detail-oriented Project Coordinator to support the planning, coordination, and execution of client and internal projects. This role will collaborate closely with cross-functional teams - Operations, Client Services, Product, Finance, and Data - to ensure project timelines are met, documentation is accurate, and client deliverables are executed with precision.

The ideal candidate is proactive, flexible, and comfortable working in a fast-paced environment. Experience in pharma, life sciences, digital health, or healthtech is preferred. This role includes both internal coordination and client-facing interactions, requiring excellent communication skills and strong attention to detail.

Duties/ Responsibilities

Project Coordination & Timeline Management

• Support the development, maintenance, and tracking of project timelines, deliverables, and milestones.
• Monitor project progress and flag risks, delays, or resource needs in a timely manner.
• Ensure internal stakeholders remain aligned on deadlines, dependencies, and requirements.
  
  

Documentation & Contract Support

• Assist in reviewing, updating, and maintaining project documentation, including statements of work (SOWs), change requests, timelines, and project trackers.
• Support the preparation and revision of contracts or contract amendments and route and escalate requests/issues to correct parties.
• Ensure all documentation is accurate, version-controlled, and properly stored.
  
  

Client Interaction & Communication

• Participate in client meetings, take clear notes, and manage follow-ups to ensure alignment.
• Support the delivery of status updates, timelines, and project materials to clients.
• Build positive client relationships through attentive communication and reliable execution.
  
  

Cross-Functional Support

• Collaborate with internal teams such as Marketing, Data, and Engineering to ensure project requirements are clearly communicated and executed.
• Help coordinate internal workflows related to campaign launches, reporting cycles, platform updates, or operational initiatives.
• Assist in project-related administrative tasks, including scheduling, internal documentation, and QA checks.
  
  

Experience

Bachelor's degree in Business, Communications, Project Management, Healthcare Administration, or a related field (or equivalent experience).

• 1–3 years of experience in project coordination or project management, ideally in pharma, healthcare, life sciences, or healthtech.
• Familiarity with project management tools (e.g., Asana, Monday.com, Jira, Smartsheet, or similar).
• Strong communication skills—both written and verbal.
• Exceptional organizational skills; able to manage multiple tasks and shifting priorities.
• Basic understanding of client-facing environments and cross-functional collaboration.
• Ability to work both independently and as part of a team in a fast-paced, evolving environment.
• Must be able to work East Coast hours
  
  

Preferred Qualifications

• Experience supporting pharma brand teams, medical affairs groups, or healthcare technology programs.
• Exposure to regulated industries or working with compliance-sensitive materials.
• Understanding of digital marketing workflows, CRM/engagement platforms, or data-driven programs is a plus.
  
  

Benefits

Impiricus focuses on taking care of our teammates' professional and personal growth and well-being.

Healthcare: Medical, dental, and vision coverage for you and your dependents on-demand healthcare concierge

HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)

Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance

Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way

Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)

Your Work, Your Way: If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.

Home Office Setup: We'll ship you the gear you need to create a comfortable workspace at home.

401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.