CNC Field Service Technician

Our client is seeking a skilled Field Service Technician to install, maintain, troubleshoot, and repair high-precision CNC equipment at customer facilities throughout the United States. This is an excellent opportunity for a hands-on technician who enjoys solving complex mechanical and electrical challenges, working independently, and delivering exceptional customer service. With travel to a variety of manufacturing environments, you'll play a critical role in ensuring customers maximize the performance, reliability, and uptime of their equipment.

If you thrive in a technical, customer-facing role and enjoy working with advanced CNC machinery, this opportunity offers a rewarding career with diverse challenges and significant autonomy.

Responsibilities:

• Travel to customer facilities to install, maintain, troubleshoot, and repair CNC equipment.
• Diagnose and repair mechanical, electrical, pneumatic, and hydraulic systems while following OEM specifications.
• Evaluate equipment issues, determine repair requirements, and coordinate necessary replacement parts and materials.
• Perform preventive maintenance services to maximize machine reliability, performance, and equipment lifespan.
• Troubleshoot CNC machine issues using mechanical drawings, electrical schematics, and diagnostic tools.
• Read and interpret ladder logic and assist in diagnosing machine control and electrical system issues.
• Support commissioning, startup, and operational verification of machinery following installation or repair.
• Prepare detailed field service reports documenting work performed, findings, recommendations, and machine status.
• Accurately complete travel, time, and expense reports in accordance with company policies.
• Maintain a professional appearance and provide outstanding customer service while representing the organization at customer sites.
• Maintain a clean driving record and safely operate a company service vehicle.
• Work closely with customers, internal engineering, and service teams to resolve technical issues efficiently.
• Perform additional service and support responsibilities as assigned.

Qualifications:

• High school diploma or equivalent required.
• Minimum of 2 years of hands-on experience servicing industrial machinery, manufacturing equipment, or related mechanical systems.
• At least 1 year of electrical troubleshooting experience preferred.
• Experience troubleshooting mechanical, electrical, pneumatic, and hydraulic systems.
• Ability to read and interpret mechanical drawings and electrical schematics.
• Working knowledge of ladder logic for machine diagnostics.
• Experience with FANUC CNC controls (Series 15i or newer) and familiarity with PMC functions is highly desirable.
• Strong understanding of machine tool operation and industrial equipment.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Basic computer proficiency for documentation, reporting, and communication.
• Self-motivated with the ability to work independently while managing multiple service assignments.
• Excellent communication and customer service skills.
• Valid driver's license with a clean driving record.
• Ability and willingness to travel up to 75%.

Preferred Qualifications:

• Experience servicing CNC grinding machines or other CNC machine tools.
• Background in field service, industrial maintenance, or capital equipment support.
• Experience performing machine installations, commissioning, and customer training.
• Familiarity with preventive maintenance programs and equipment reliability best practices.
• Strong organizational and planning skills for managing travel schedules and customer priorities.
• Commitment to continuous learning and expanding technical knowledge.

Titles Encouraged to Apply:

• CNC Field Service Technician
• CNC Service Technician
• Industrial Field Service Technician
• Machine Tool Service Technician
• CNC Maintenance Technician
• Industrial Maintenance Technician
• Electro-Mechanical Field Service Technician

Whether you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200 years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management.

Benefits:
401(k)
Comprehensive dental, vision, and health insurance
Life insurance
Professional development assistance

iMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential.

Experience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference!