What are the responsibilities and job description for the Account Services Specialist - 26848 position at iMPact Business Group?
Our client, a Global Medical Device Manufacture has an immediate opening for an Account Services Specialist for a 12 Month Contract to Hire opportunity. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed and detail-oriented Top Talents in an extremely collaborative and professional environment. RESPONSIBLE FOR ORDER ENTRY, PO BOOKING AND DATA MANAGEMENT. Must Have Order Processing Experience Position Description (Principle Duties and Responsibilities) Process multiple daily order entry and billing transactions with an extremely high level of detail. Resolve issues. Maintain customer accounts. Communicate directly with the sales force, internal departments, and clients to pursue and resolve issues related to orders, billings, accounts receivable, and returns. Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Rep's satisfaction per company procedures and standardsPerform administrative duties, run reports and special tasks/projects associated with support of capital sales businessWill follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax.Accountable for all record-keeping as appropriate and in accordance with set specifications.Must meet all training and documentation criteria.Requirements High School diploma or equivalent required; prefer Associates Degree or equivalent work experienceValid driver's license and good driving record2 years of customer or account management experienceExperience working with an ERP system (Oracle) helpfulDemonstrated order processing skillsDemonstrated accuracy in data entry and report generationPrefer demonstrated knowledge of the medical implant industry and hospital customer baseMust have Skills: Analytical-experience working with data to solve problems and develop processes Organized Communication (customer service orientation) Computer Savvy and experienced with Microsoft Office Suit of products Proficiency in Excel including pivot tables and various functions Comfortable in a fast-paced environmentMicrosoft Office, Excel and OutlookOracle ERP Experience and SaleForce experience Adaptability Energized/High achieverCompany DescriptionWhether you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200 years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management.Benefits:401(k) matchingComprehensive dental, vision, and health insuranceFlexible schedule optionsHealth savings accountLife insurancePaid time offProfessional development assistanceEmployee assistance and discount programsReferral programRetirement planTuition reimbursementiMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential. Experience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference!Contact us today to learn more:*** Grand Rapids, Michigan: 616.254.8586*** Tampa, Florida: 813.463.8850*** www.impactbusinessgroup.com*** Chat with us live: https://lc.chat/now/8608604/
Salary : $17