User Experience Lead

Job Title: UX Strategist

Location: Hybrid – Pennsylvania, USA

Duration: 6-Month Contract

About the Role

Our client, a leading organization in the financial services domain, is seeking a UX Strategist to lead and drive user experience strategy for large-scale digital initiatives. This role will focus on shaping intuitive, user-centered experiences across web, mobile, and enterprise applications while partnering closely with cross-functional teams and senior stakeholders.

Key Responsibilities

• Lead program-level UX strategy across complex digital products and platforms
• Define and solve complex user and business problems using research, data, and design thinking methodologies
• Create wireframes, prototypes, and interaction models to communicate design solutions effectively
• Partner with product, engineering, and business stakeholders to align on vision and execution
• Deliver intuitive, engaging, and scalable user experiences that meet both user and business goals
• Guide and oversee day-to-day UX deliverables, ensuring high-quality execution
• Conduct and leverage qualitative and quantitative research to inform design decisions
• Analyze user behavior and feedback to continuously improve the experience
• Present and advocate for UX strategies and design solutions to senior leadership
• Ensure alignment with modern technologies, platforms, and accessibility standards

Required Qualifications

• 8 years of experience in UX design, interaction design, or UX strategy
• Proven experience working on large-scale or enterprise-level digital initiatives
• Strong expertise in:
• User-centered design (UCD) principles
• Information architecture and interaction design
• Wireframing and prototyping
• Experience collaborating with cross-functional teams in Agile environments
• Strong ability to translate research and data into actionable insights
• Excellent communication, presentation, and stakeholder management skills

Preferred Qualifications

• Experience in financial services or regulated industries
• Familiarity with design systems and enterprise UX governance
• Hands-on experience with tools such as Figma, Sketch, Adobe Creative Suite, Jira, Confluence
• Knowledge of accessibility standards (WCAG)
• Exposure to emerging technologies (AI, data visualization, etc.)