Account Manager – Technical Sales

Account Manager – Technical Sales

Location: Sun Prairie, WI (with travel to client sites as required)

Reports To: Director of Technical Sales

Compensation: Base salary of $125K plus 5% commission on gross margin profit, with total annual pay estimated at $175K–$200K.

Must-Haves

• Bachelor’s degree in Engineering, Business, or related field (or equivalent technical sales experience)
• 5 years of experience in account management, technical sales, or project execution specifically involving food & beverage processing and packaging equipment and solutions
• Experience managing large, complex accounts and projects ($500k–$5M )
• Strong technical knowledge of process design, packaging, controls, and turnkey project delivery
• Proven ability to grow accounts while maintaining gross margin discipline
• Excellent communication, negotiation, and relationship-building skills
• Proficiency with CRM/ERP systems and Microsoft Office Suite
• Willingness to travel up to 40–50%

About the Company

Founded in 1994, this Wisconsin-based engineering team has completed thousands of projects and over a million hours of work. With expertise in sanitary processing, equipment fabrication, integration, and installation, they deliver customized solutions that drive efficiency and innovation for modern facilities.

Position Summary

The Account Manager – Technical Sales plays a critical role in managing and expanding key Tier 1 and Tier 2 customer relationships. Combining strong commercial acumen with technical expertise, this role ensures delivery of high-value, turnkey solutions across process, packaging, automation, and compliance. Acting as a trusted advisor, the Account Manager drives long-term partnerships, recurring revenue opportunities, and overall business growth.

Key Responsibilities

Account Growth & Retention

• Serve as the primary relationship owner for assigned accounts
• Develop and execute account plans focused on revenue growth and multi-project partnerships
• Identify opportunities to expand business through CIP systems, automation, service, and packaging solutions
• Ensure customer satisfaction and retention through proactive support and problem-solving

Commercial & Technical Leadership

• Collaborate with engineering, controls, and project management teams to scope client-focused projects
• Translate technical solutions into clear business terms with strong ROI messaging
• Support proposal development and pricing strategies
• Represent the company at customer sites, trade shows, and industry events

Strategic Alignment & Execution

• Execute the business development strategy for defined customer profiles and project types
• Use CRM/ERP tools to manage pipeline, track account health, and deliver accurate forecasts
• Partner with leadership to strengthen sales processes and capture recurring revenue opportunities

Core Competencies

• Strategic Account Management
• Customer-Centric Problem Solving
• Commercial & Financial Discipline
• Technical Credibility
• Cross-Functional Collaboration
• Integrity and Accountability

Performance Metrics

• Year-over-year revenue growth of assigned accounts
• Gross margin attainment on projects
• Growth in recurring revenue opportunities (service, CIP, automation)
• Customer retention and satisfaction levels
• Pipeline accuracy and forecast reliability