Medical Support Assistant (Patient Registration)

Join the Indian Health Service as a Medical Support Assistant (Patient Registration) and make an impact! Use your customer service and administrative skills to provide a variety of duties associated with patient care and treatment that supports quality patient care in American Indian communities. Enjoy competitive benefits, professional growth, and a mission-driven career that truly matters.

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Qualifications:

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

MINIMUM QUALIFICATIONS:
GS-03: Your resume must demonstrate at least six (6) months of general experience. General experience is progressively responsible clerical, office or other work that indicates your ability to perform the work of this position at the GS-03 level.

OR
One (1) year of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR
A combination of education and experience that when combined fully meet the minimum qualifications for the GS-03.

GS-04: Your resume must demonstrate at least one (1) year of general experience. General experience is progressively responsible clerical, office or other work that indicates your ability to perform the work of this position at the GS-04 level.

OR
Two (2) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR
A combination of education and experience that when combined fully meet the minimum qualifications for the GS-04

Your application will remain active for 90 days from the submission of application.

Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
You must meet all qualification requirements by the respective cut-off day of rating to be eligible for consideration.

Responsibilities:

Total Compensation Package - Check out IHS's outstanding total compensation package for this job:
Medical Support Assistant Total Compensation | Pay (ihs.gov)

This is an entry level position. The duties listed below are at the full performance level and vary by location.
All Grade levels MAY NOT be available at all locations.

• Interview patients to obtain patient registration information.
• Assist patients in completing forms and review for accuracy and completeness.
• Verify patient third party eligibility documents (i.e. Medicare, Medicaid and/or private insurance).
• Identify patients who do not have alternate resources and assigns them to the appropriate Patient Benefits Coordinator.

Salary : $36,464