Sales Account Specialist

The Sales Account Specialist is an entry-to-intermediate sales role focused on business development, account growth, and pipeline generation. This position serves as a key development path toward an Account Manager role.

The Sales Account Specialist is responsible for prospecting new business, developing emerging accounts, and managing a portfolio of small to mid-sized customers. This role partners cross-functionally to deliver solutions, drive revenue growth, and build strong customer relationships while developing core sales competencies

.

KEY RESPONSIBILITIE

SBusiness Development & Pipeline Management

• :Proactively identify, prospect, and develop new customer opportunities to build a healthy sales pipelin
• eQualify inbound and outbound leads and convert them into active opportunitie
• sManage and grow a portfolio of small to mid-sized accounts, focusing on revenue expansion and customer retention. Support territory and account growth initiatives in alignment with sales strateg

y
Quoting & Opportunity Management

• : Process customer quote requests accurately and efficiently within IEWC systems, adhering to margin guidelin
• esFollow up on quotes to advance opportunities and close busine
• ssCollaborate with internal teams to develop competitive and technically sound proposa

ls
Customer Engagement & Account Supp

• ortServe as a primary point of contact for assigned accounts, ensuring timely communication and follow-thro
• ughOwn customer requests and coordinate with internal teams (Customer Care, Quality, Supply Chain, etc.) to ensure successful resolut
• ionDrive accountability for outcomes, ensuring customer needs are met effectively and efficien

tly
CRM & Sales Process Execu

• tionActively utilize Salesforce (CRM) to manage pipeline, track opportunities, and document customer interact
• ionsMaintain accurate and up-to-date customer and opportunity
• dataLeverage CRM insights to prioritize activities and improve sales effective

ness
Cross-Functional Collabor

• ationBuild strong working relationships with internal partners including Customer Care, Quality, Supply Chain, and Business Development Ma
• ngersCollaborate to deliver solutions that meet customer requirements and support business objec

tives
Product & Industry Knowledge Devel

• opmentContinuously develop product knowledge and application underst
• andingParticipate in training and learning opportunities to build technical and commercial exp

ertise
Commercial Excellence & Continuous Impr

• ovementFollow established sales processes and best practices to deliver a consistent, high-quality customer exp
• erienceContribute to process improvements and share feedback to enhance team effect

iveness

*The above represents the essential job functions that you are assigned to perform in your job. If you are unable to perform these essential duties, please see Human Resources as IEWC may be able to provide reasonable accommodation against the ADA requ

i

r

ements. We are an equal opportunity employer and are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other characteristic protected by applicable federal, state, or l

o

c

al law. The values, competencies, technical skills and physical demands enumerated below are representative of those required while taking action to successfully fulfill the Key Responsibilities of the p

o

sition.
VALUES AND CO

• MPETENCIESSupport IEWC’s commitment to its Vision, Values an

d

Purpose.

TECH

• NICAL SKILLSEducation/Experience: High School Diploma required; Associate or Bachelor’s degr
• ee preferred2 years of experience in sales, business development, or a related commercial ro
• le preferredSales Skills: Foundational understanding of sales processes, prospecting, and pipelin
• e managementAnalytical Ability: Ability to gather and interpret data, identify trends, and make inform
• ed decisionsSystems: Proficiency in Microsoft Office; experience with CRM (Salesforce preferred) and ERP systems

(

SAP a plus)
PHY

SICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essenti

• al functions.
  Movement: Frequently required to use hands to finger, handle or feel. Regularly required to sit and talk or hear. Occasionally required to stand and walk. Occasionally required to reach above shoulders, stoop, kneel or crouch. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Occasionally required to lift and/or move up
• to 25 pounds.Vision: Specific vision abilities required by this job include close vision, distance vision and ability to
• adjust focus.Work Environment: Occasionally is exposed to a Distribution Center or manufacturing environment and outside weather conditions. Occasionally is exposed to fumes and airborne particles. Occasionally is exposed to a noise level ranging from moderate to high. Occasionally is exposed to risk of ele
• ctrical shock.Travel: May be required to perform work r
• elated travel.Reasonable accommodation: Reasonable accommodation may be made to enable individuals with disabilities to perform the essent

ial functions.The above statements reflect the general framework of the position and are not to be construed as a detailed statement of all the requirements that may be inherent in the position. Details may be added or subtracted from time to time. As needed, the manager will review this position description with the employee and determine appropriate