Administrative Assistant

General Job Description

Position Overview

We are seeking a proactive and detail-oriented Administrative Assistant to support daily office and field operations. This role is essential in maintaining efficient workflow and clear communication between office staff, field technicians, vendors, and subcontractors. The ideal candidate is highly organized, customer-focused, and experienced in handling multiple administrative responsibilities in a fast-paced environment.

Key Responsibilities

Administrative & Clerical Support

• Handle incoming and outgoing mail and packages
• Maintain organized filing systems (electronic and paper)
• Perform general clerical duties including filing, scanning, copying, and data entry
• Manage office supplies and place orders as needed
  
  
  

Customer Service & Coordination

• Provide excellent customer service via phone, email, and in-person interactions
• Set up and manage warranty service calls
• Communicate effectively with customers, vendors, and subcontractors
  
  
  

Scheduling & Dispatch

• Coordinate warranty dispatch and scheduling
• Assist with production scheduling
• Schedule and support field personnel and technicians
  
  
  

Billing & Documentation

• Assist with billing as needed
• Prepare documents using Microsoft Word and Excel, including reports, spreadsheets, and correspondence
• Maintain accurate electronic records and filing systems
  
  
  

Team & Field Support

• Provide administrative support to office and field teams
• Assist with ordering materials and supplies
• Coordinate travel arrangements when required
  
  
  

Minimum Education

None

Minimum Years Of Experience

0-2

Qualifications

Specific Qualifications

Required

• Minimum of 1 year of administrative or receptionist experience (fast-paced environment preferred)
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent customer service skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Strong verbal and written communication skills
  
  
  

Preferred

• Experience with Microsoft Dynamics 365 (a plus)
• Bilingual (English/Spanish)
• Experience in construction, or skilled trades
• Familiarity with residential service operations
  
  
  

Physical Requirements

• Ability to sit, stand, and walk for extended periods
• Ability to perform repetitive tasks such as typing, filing, and data entry
• Ability to lift and carry up to 25 pounds occasionally
• Ability to bend, reach, kneel, and operate office equipment
  
  
  

License Required

Yes

Job Locations

US-TX-Corpus Christi

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs
  
  
  

EEO Statement

PLEASE NO AGENCY CALLS.

NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

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Right to Work/Ley de Derecho al Trabajo

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