What are the responsibilities and job description for the Technician III position at IDR, Inc.?
IDR is seeking a Technician III to join one of our top clients for an opportunity in Wichita, KS. This is a field-based, senior, QC-focused technician role supporting telecommunications and security system installations, ensuring quality and leading onsite teams to meet industry standards.
Position Overview for the Technician III:
- Serve as a lead onsite technician, directing, inspecting, and auditing work performed by other technicians.
- Perform installation and service tasks at customer sites with minimal supervision.
- Train and cross-train technicians and business partners on client and product requirements.
- Provide regular updates, submit deliverables, and support bid and estimate processes.
- Act as a point of escalation for clients, resolving issues or escalating as necessary.
Requirements for the Technician III:
- High School Diploma or equivalent.
- 2 years of experience as a Technician II or in a similar role.
- Demonstrated proficiency across multiple key account areas such as Voice, Data, Fire Alarm, Fiber, Burglar Alarm, CCTV, Access Control, Digital Signage, Access Points, and Networking.
- Ability to operate network certifiers and hold certifications like BICSI Installer 2 (Copper & Fiber), OSHA 30, and LIFT.
- Strong communication skills, organization, attention to detail, and problem-solving abilities.
What's in it for you?
- Competitive compensation package.
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25 Years of Proven Industry Experience in 4 major markets.
- Employee Stock Ownership Program.
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance.
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.