Technician III

IDR is seeking a Technician III to join one of our top clients for an opportunity in Wichita, KS. This is a field-based, senior, QC-focused technician role supporting telecommunications and security system installations, ensuring quality and leading onsite teams to meet industry standards.

Position Overview for the Technician III:

• Serve as a lead onsite technician, directing, inspecting, and auditing work performed by other technicians.
• Perform installation and service tasks at customer sites with minimal supervision.
• Train and cross-train technicians and business partners on client and product requirements.
• Provide regular updates, submit deliverables, and support bid and estimate processes.
• Act as a point of escalation for clients, resolving issues or escalating as necessary.

Requirements for the Technician III:

• High School Diploma or equivalent.
• 2 years of experience as a Technician II or in a similar role.
• Demonstrated proficiency across multiple key account areas such as Voice, Data, Fire Alarm, Fiber, Burglar Alarm, CCTV, Access Control, Digital Signage, Access Points, and Networking.
• Ability to operate network certifiers and hold certifications like BICSI Installer 2 (Copper & Fiber), OSHA 30, and LIFT.
• Strong communication skills, organization, attention to detail, and problem-solving abilities.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25 Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com