What are the responsibilities and job description for the HR Shared Service Specialist position at IDR, Inc.?
IDR is seeking a HR Shared Service Specialist to join one of our top clients for an opportunity in West Palm Beach, FL. This role involves supporting HR operations within a dynamic corporate environment, focusing on employee lifecycle processes and internalHR service delivery. The company is a leader in its industry, committed to operational excellence and employee support.
Position Overview for the HR Shared Service Specialist:
- Manage employee and manager HR questions through an HR ticketing portal.
- Support employees throughout the entire employee lifecycle, including onboarding, I-9 verification, benefits administration, HRIS updates, and offboarding.
- Troubleshoot HR issues and determine when to escalate them.
- Maintain HR knowledge articles and internal documentation.
- Partner with Payroll, Benefits, Talent Acquisition, and HR Business Partners to ensure seamless HR support.
Requirements for the HR Shared Service Specialist:
- 2-5 years in HR Operations, HR Shared Services, or HR Administration.
- Strong experience with: Benefits, Onboarding, I-9 verification, Offboarding.
- Experience using HRIS systems (Workday, SAP SuccessFactors, Oracle HCM, UKG, ADP, etc.).
- Experience responding to employee HR inquiries or managing HR cases/tickets.
- Excellent written and verbal communication skills.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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