What are the responsibilities and job description for the HR Shared Service Specialist position at HonorVet Technologies?
HonorVet Technologies is a veteran-owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline — it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.
Position Title: HR Shared Service Specialist
Location: West Palm Beach, FL 33401
Work Model: Hybrid (3 days onsite per week)
Duration: 12 Months
Position Summary:
Client is seeking an experienced HR Shared Service Specialist to join its People Service Delivery team. The ideal candidate will have hands-on experience supporting HR operations, employee lifecycle events, and HRIS platforms, particularly Workday. This role focuses on delivering exceptional HR support to employees and managers while ensuring timely resolution of HR-related requests and maintaining compliance with company policies.
Key Responsibilities:
- Serve as the primary point of contact for employee and manager HR inquiries through the employee portal.
- Provide support across the full employee lifecycle, including onboarding, benefits administration, employment changes, and offboarding.
- Resolve HR requests accurately and within established service levels.
- Support employees in utilizing self-service HR resources and maintain the internal HR knowledge base.
- Identify process gaps, recommend improvements, and escalate policy or compliance issues when necessary.
- Partner closely with HR Business Partners and Centers of Excellence, including Payroll, Total Rewards, and Talent Acquisition.
- Monitor service trends and proactively identify opportunities for process improvements.
- Contribute ideas to enhance HR tools, processes, and policies.
Required Skills & Qualifications:
- Must-Have Skills (Non-Negotiable)
- Hands-on experience with Workday HRIS
- Experience supporting employee lifecycle events
- Strong expertise in one or more of the following HR functions:
- HR Benefits
- Employee Onboarding
- I-9 Verification Process
- Employee Offboarding
- Experience working with HRIS systems
- Excellent verbal and written communication skills
- Strong attention to detail
- Critical thinking and problem-solving abilities
- Quick learner with the ability to connect information across HR processes
Preferred Background:
Candidates with experience in:
- HR Shared Services
- HR Operations
- HR Service Delivery
- Employee Experience
- HR Help Desk
- Human Resources Administration
Salary : $18 - $20