IT Systems and Infrastructure Engineer III - ITD

at Idaho Division of Human Resources in Boise, Idaho, United States

Job Description

State of IdahoIdaho Transportation Department

NOTICE: Applications will be accepted through 11:59 PM MST on the posting end date.

If you have previously applied for a position, select Reset/Forgot Password and follow the prompts to access your account. For additional assistance, refer to the Candidate Guide located under Candidate Resources on the State of Idaho Careers page. STATE OF IDAHO EMPLOYEES: If you are a current or temporary State of Idaho employee you MUST apply through Luma Opportunities. Applying through the State of Idaho’s external career website will duplicate profiles and will slow the processing of your application for a new position. Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation? At the Idaho Transportation Department (ITD), every employee is critical to the mission, and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.

The Idaho Transportation Department is hiring an IT Systems and Infrastructure Engineer III to join our team located in headquarters, Boise, ID. This position will serve as a senior technical expert with advanced expertise in development, implementation, and maintaining complex systems. The successful applicant will provide leadership in design, enhancement, implementation, and consultation on complex enterprise systems.

Infrequent nights and weekends are required to provide operations with support for off-hours maintenance completion.

Please note: Criminal background check is required for this position.

EXAMPLE OF DUTIES

Provide technical support and software expertise for Windows servers to ensure that they operate accurately and efficiently in response to user requirements

Install applications, diagnose, and resolve system problems, test software, and document operating procedures

Provide HS/Windows systems support in a production environment

Support and configure Team Foundations Server (TFS) and CRM for Software Development Lifecycle support for ITO

Provide resolutions for hardware and software problems

Research and analyze root causes

Coordinate remedial actions (e.g. backups, maintenance fixes, etc.) with vendor and/or operations personnel

Review monitoring logs for problem identification and suggested resolutions

Plan, conduct, and report tests with appropriate staff

Monitor and provide daily reports on system performance to pinpoint performance bottlenecks

Provide technical input to evaluate alternative methods

Create and implement custom-written PowerShell/batch scripts to automate and streamline processes

Create and maintain comprehensive operational infrastructure documentation including scripts, documentation, and procedures

Provide cross-training and instruction to peers

MINIMUM QUALIFICATIONS Considerable knowledge of:

Current information technology trends and capabilities

Experience:

Planning, installing, maintaining, troubleshooting network, server or storage systems

Resolving network or server problems

Working with end users to develop and implement information technology solutions for user computing needs in a business environment

Experience as a technical lead implementing or supporting network, server or storage systems

MQ Specialties:

Experience with scripting languages in a large production environment

Experience in application integration with multi-tier application architecture

Experience designing, analyzing, and troubleshooting enterprise-level computing environments

Experience designing, analyzing and maintaining high-availability (HA) server environments

Experience designing and supporting Disaster Recovery solutions

Experience with cloud computing architectures (IaaS, PaaS, SaaS)

Experience conducting cross-training in relevant support technologies

Desired Qualifications:

In depth knowledge and experience in Windows Servers 2012/2016/2019/2022/2025 configurations, administration, and performance management

Experience and expertise in VMware ESX virtual servers on UCS and/or HP Blade hardware

General knowledge and understanding of databases, applications and web servers gained through server administration in the Windows environment

Experience developing complex PowerShell/batch scripts

Experience and expertise with Windows/IIS, .NET frameworks and system administration services

Excellent troubleshooting skills and ability to diagnose and resolve critical software and server issues

To learn more about the department, please visit the ITD website. Make a difference in your community and in the lives of the citizens of Idaho! Contact an ITD Recruiter at: careers@itd.idaho.gov or call 208-334-8664. The Idaho Transportation Department does not sponsor work visas. The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information, please visit https://dhr.idaho.gov/information-for-state-employees/ . EEO/ADA/Veteran The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodation for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov . Preference may be given to veterans who qualify under state and federal laws and regulations. To view full details and how to apply, please login or create a Job Seeker account