Office Specialist 2

Idaho Department of Insurance Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

The Idaho Department of Insurance (DOI) is seeking an Office Specialist 2. The selected candidate will play a key role in our Fiscal section and reports directly to the Fiscal Officer.

This position will operate in the mail room and front desk of the Department. The incumbent distributes mail for the agency, serves as back-up for front desk reception, and processes daily deposits and payments, including delivering daily deposits. This role will interact with multiple departments internal and external to the agency. The schedule for this position is Monday – Friday from 8:00 am to 5:00 pm MT. Ideal candidates are friendly, engaged and organized individuals.

RESPONSIBILITIES:

• Receive, verify, sort, and distribute incoming staff mail and packages
• Process incoming money and documentation for deposit
• Create and maintain Excel spreadsheets for entering and balancing check information
• Enter various types of data into the statewide accounting system
• Perform back-up receptionist duties for the front desk

MINIMUM QUALIFICATIONS (MQs):

Good knowledge of:

• Rules of effective business English usage, spelling, punctuation, and grammar

Typically gained by at least six (6) months of work experience using the rules of effective business English; OR the successful completion of a high school or college English course; OR successful completion of a nine (9) month to one (1) year office administration course beyond high school.

Experience:

• Using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving

Typically gained by at least six (6) months of experience where you were responsible for maintaining file systems.

• Reviewing documents for compliance with established procedures

Typically gained by at least six (6) months of experience where you were responsible for reviewing documents to ensure forms were properly completed and compliant.

• Using a computer to enter and retrieve information

Typically gained by at least six (6) months of experience using a computer to enter and retrieve information in a professional setting.

• Answering a business telephone using knowledge of business telephone procedures and etiquette

Typically gained by at least six (6) months of work experience answering a telephone in a professional capacity using proper business telephone procedures and etiquette.

DESIRED CANDIDATES WILL HAVE (not required):

Experience:

• Using basic math skills professionally
• Maintaining strict confidentiality of non-public information

SUPPLEMENTAL INFORMATION:

The mission of the Department of Insurance is to serve and protect Idahoans by equitably, effectively, and efficiently administering the Idaho Insurance Code and the International Fire Code.

The Department of Insurance is in downtown Boise across the street from the State Capitol Building. Boise consistently receives top accolades as one of the best places to live in the country! To learn more about Idaho DOI and the important work we do, go to the DOI website , and follow us on Facebook , X (Formerly Twitter) , LinkedIn , and Instagram !

RECRUITMENT CONTACT:

Questions about the position or the application process can be directed to Claire Churchill, Human Resource Business Partner III, at claire.churchill@dhr.idaho.gov or (208) 334-4261.

BENEFITS:

This benefited position enjoys:

• Excellent medical, dental, and vision insurance health plans
• Nationally recognized PERSI retirement benefits
• Paid sick and vacation leave accrual upon hire
• Paid parental leave
• 11 paid holidays annually
• A healthy work-life balance
• Career growth and professional development opportunities

For additional information related to benefits and/or State programs, please visit

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.