Office Specialist

📢 Now Hiring: Office Specialist 2 – Boise, ID

We are hiring an Office Specialist 2 to support the Client. This is an excellent opportunity for candidates with 1–2 years of administrative, office support, data entry, records, or customer service experience.

📍 Position Details

• Job Title: Office Specialist 2
• Location: 450 W. State St., Boise, ID 83702
• Work Schedule: Monday–Friday, 8:00 AM–5:00 PM
• Work Arrangement: Onsite
• Experience: 1–2 years
• Opportunity: Exclusive to Techgene Solutions

🔹 Key Responsibilities

Certificate Order Fulfillment – 50%

• Review certificate requests and determine customer eligibility.
• Verify signatures, identification, relationships, and supporting documentation.
• Search computer systems and certificate databases to locate records and orders.
• Research discrepancies and verify information before fulfilling customer requests.
• Print, prepare, seal, and mail certified certificates and supporting documents.
• Match certificates with receipts and verify mailing addresses.
• Maintain and retrieve physical and electronic/scanned records.
• Facilitate Apostille requests and transfers to the Idaho Secretary of State.

Mail & Payment Processing – 35%

• Sort, organize, and distribute incoming correspondence to the appropriate departments.
• Review monetary instruments and verify information for deposit.
• Enter payment information into computerized systems accurately.
• Search computer indexes to locate records and customer orders.
• Scan, copy, and distribute documents while ensuring scanned records are clear and legible.
• Prepare and balance daily materials and documentation.

Filing & Records Management – 5%

• Organize paper and electronic records using alphabetical, numerical, and date-based filing systems.
• Update filing and document storage systems as needed.
• Maintain accurate and organized records for easy retrieval.

Additional Duties – 10%

• Resend certificates that customers have not received.
• Maintain strict confidentiality of Idaho Vital Records information.
• Identify, investigate, and correct data-entry and system errors.
• Explain applicable Idaho laws and Vital Records procedures to customers, agencies, and coworkers.
• Use PDF software to manage certificate orders and documentation.
• Perform other duties as assigned.

✅ Ideal Candidate

• 1–2 years of experience in office administration, records management, data entry, customer service, or clerical support.
• Strong attention to detail and accuracy.
• Comfortable working with computer systems and electronic records.
• Good organizational and filing skills.
• Ability to handle confidential information professionally.
• Strong written and verbal communication skills.
• Ability to compare documents and identify discrepancies.
• Basic proficiency with Microsoft Office, PDF software, scanning, and document management systems.
• Reliable and comfortable working onsite in downtown Boise.