What are the responsibilities and job description for the Order Management Specialist position at ICON Consultants, LP?
Order Management Specialist (Contract)
Location: The Woodlands, TX (77380)
Pay Rate: $25-$27/hour
Schedule: Monday – Friday (7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM)
Contract Duration: 6 Months
Position Overview
We are seeking a detail-oriented and proactive Order Management Specialist to support end-to-end order processing and logistics coordination. This role plays a critical part in ensuring timely and accurate order fulfillment while supporting procurement and operations teams. The ideal candidate thrives in a fast-paced environment and is comfortable managing multiple priorities.
Key Responsibilities
Order Management
- Process and manage customer orders from entry through fulfillment
- Ensure accuracy and timeliness of order execution to prevent revenue disruption
- Monitor order pipeline and proactively resolve delays or discrepancies
- Provide primary or backup coverage for order management during staffing gaps
Logistics Coordination
- Support buyers by executing logistics tasks when system access is unavailable
- Coordinate with internal logistics teams, carriers, and suppliers to ensure smooth delivery flow
- Track shipments and troubleshoot delivery issues
Buyer & Stakeholder Support
- Act as a key resource for procurement and buying teams
- Assist with order inquiries, shipment status updates, and issue resolution
- Collaborate cross-functionally with logistics, procurement, and operations partners
Process Support & Improvement
- Identify inefficiencies within order management and logistics workflows
- Recommend and support implementation of process improvements
- Maintain accurate system updates and documentation
- Support continuity planning to minimize operational risks during absences
Qualifications
- Experience in order management, logistics, supply chain, or a related field
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities and meet deadlines
- Excellent communication and problem-solving skills
- Proficiency with ERP systems and Microsoft Office (preferred)
Why Join Us
- Competitive hourly rate
- Consistent weekday schedule with work-life balance
- Opportunity to gain hands-on experience in a dynamic operations environment
- Collaborative, team-driven culture
If you are a dependable professional with strong coordination and problem-solving skills, we encourage you to apply today!
Salary : $25 - $27