What are the responsibilities and job description for the Human Resources Specialist position at ICON Consultants, LP?
Senior People Relations Partner – HR
Location: Denver, CO
Pay Rate: $45/hr
Schedule: Hybrid – 3 days onsite / 2 days remote
Duration: Contract
Important: Vendors must provide necessary equipment for this engagement.
Position Overview
Western Union is seeking an experienced Senior People Relations Partner to support employee relations initiatives across North America. This role is responsible for managing complex and high-risk employee relations matters across the United States, Canada, and Mexico while ensuring compliance with global HR policies, employment laws, and workplace standards.
The ideal candidate will have strong experience handling workplace investigations, accommodations, corrective actions, and sensitive workforce matters in a multinational environment. This individual will partner closely with HR leadership, Legal, and cross-functional stakeholders to drive consistency, improve employee experiences, and support scalable HR processes across the region.
Key Responsibilities
- Lead and oversee workplace investigations, accommodations, corrective actions, and employee relations processes across multiple countries within North America
- Serve as the escalation point for sensitive or high-risk employee relations matters including terminations, workforce actions, and compliance concerns
- Ensure alignment and consistent execution of global HR and People Relations policies, processes, and practices across the region
- Partner with Employment Legal, Business Integrity Office, HR leadership, and business stakeholders to resolve complex employee relations issues
- Analyze employee relations trends, case data, and HR metrics to identify risks and recommend proactive solutions
- Support and participate in global HR process improvement initiatives focused on scalability, operational efficiency, and employee experience enhancements
- Drive process standardization and continuous improvement efforts across regional People Relations functions
- Collaborate with global stakeholders while navigating regional employment practices, cultural differences, and legal requirements
Required Qualifications
- 6 years of experience in Employee Relations, Human Resources, or related HR functions
- Strong experience managing workplace investigations, accommodations, and corrective actions
- Experience supporting employee relations matters across the United States, Canada, and Mexico
- Proven ability to handle confidential and high-risk employee matters with discretion and professionalism
- Strong understanding of employment laws, HR compliance, and employee relations best practices across multiple regions
- Experience working in fast-paced, global, or multinational environments
- Strong analytical, organizational, and problem-solving skills
- Ability to manage multiple priorities and make sound decisions in sensitive situations
- Excellent written and verbal communication skills
- Fluency in Spanish required
- Portuguese language skills are a plus
Preferred Experience
- Experience supporting global HR transformation or process improvement initiatives
- Experience partnering closely with Legal and executive HR leadership
- Strong reporting and HR analytics experience
- Experience improving scalable HR service delivery models
Salary : $45