Sales Operations Specialist / Manager

Job description

Responsibilities:

• Support the sales team to ensure alignment with overall business objectives.
• Collect, analyze, and report on sales data to provide insights to management.
• Optimize sales processes to improve efficiency and customer experience.
• Maintain and enhance CRM systems (e.g., Salesforce), ensuring data accuracy.
• Collaborate cross-functionally with Sales, Marketing, Finance, and Supply Chain teams to ensure smooth operations.
• Monitor compliance with sales policies, pricing, and discount structures.
• Conduct regular business reviews and recommend improvements.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• 2–5 years of experience in Sales Operations or a related role.
• Proficiency with CRM systems (Salesforce preferred), Excel, and/or BI tools.
• Strong analytical, problem-solving, and cross-functional communication skills.
• Results-driven, with the ability to thrive in a fast-paced environment.