What are the responsibilities and job description for the Admissions Coordinator position at ICBD HOLDING LLC?
Job description
Admissions Coordinator – ABA Centers of America
ABA Centers of America provides year-round therapeutic intervention for children, adolescents, and adults with autism spectrum disorder using the science of applied behavior analysis (ABA). These therapeutic services are provided in the home and community settings as well as in centers managed by ABA Centers of America.
Who We Are
We are a vertically integrated behavioral healthcare organization with clinics across 3 states and dozens of providers. Though we have many large behavioral healthcare clinics, we are relatively new to the Autism space. We currently have 1 operational autism clinic with another one under construction and an aggressive growth strategy that incorporates 50 new clinic openings in the next 3-5 years. This is an opportunity for the right ambitious candidate to get in on the ground floor and help build out a company that will help tens of thousands of clients in medical practices across the United States. By leveraging our current behavioral healthcare infrastructure along with our dedicated team, ABA Centers of America will be a leading provider of best-in-class ABA therapy to Persons with Autism all over the United States.
Your Position
Reporting to the Director of Admissions, the Admissions Coordinator will help field potential client contacts, assist in educating potential clients on our philosophy and treatment plans, and motivate qualified clients to engage in treatment. The primary job focus is on data entry, lead generation, and follow-up calls. The successful candidate will be sales-oriented with a strong sense of empathy.
What You Will Do
· Review current files to create new opportunities for the Admissions team.
· Verify client insurance benefits online, conduct verbal verification of benefits if requested.
· Manage documents needing signatures or authorizations.
· Arrange scheduling for admissions and intakes.
· Assist in coordinating the admissions process from initial phone call to admitting at our facility.
· Speak to families in times of crisis and be a calm voice while offering a solution.
· Help schedule and complete screening assessments with clients and be able to relay information to supervisors to help determine eligibility and appropriateness for our program
· Will be trained to interpret insurance benefits and explain them to clients and families to articulate them in a way they understand.
Qualifications
· Bachelor’s degree preferred but not required
· 2 years’ experience in the Behavioral Health Industry preferred but not required
· Proven sales aptitude
· Proper telephone etiquette
· Ability to work independently and with a team
Working conditions
· Full-Time (40 hours a week)
· Must be able to manage high-stress situations, remain calm, and be the voice of reason
· Must be able to separate personal issues with work issues to ensure healthy relationships with clients
Candidates must meet the company’s hiring criteria to include a pre-employment background investigation and drug test. We are an Equal Opportunity Employer and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.