What are the responsibilities and job description for the Admissions Coordinator position at Compassion Behavioral Health?
Compassion Behavioral Health (CBH) is searching for the most qualified, empathic, compassionate, energetic, and passionate professionals in the industry to join our team. We are currently beginning the talent search and vetting process for the Admissions Coordinator position. CBH is a Drug-Free Workplace and an Equal Opportunity Employer.
Position Overview
CBH is seeking an Admissions Coordinator who will be responsible for working directly with prospective patients and families on inquiry/intake calls and coordinating patient screenings and admissions. He/she provides pertinent information to utilization reviewers.
Responsibilities
- Answers inquiry calls efficiently and courteously
- Addresses any questions callers may have relating to the facility and the admissions process
- Coordinates and schedules prospective patient screenings
- Coordinates and processes all admissions to the facility
- Obtains demographic and financial information during inquiry calls
- Forwards financial coverage information to the billing unit, verifying insurance information as necessary
- Maintains the Inquiry Call Disposition Log and follows up accordingly
- Ensures the clinical and financial screening criteria have been met prior to admission
- Recognizes and assists in crisis situations and provides interventions based on training and experience
- Demonstrates exceptional customer service skills
Qualifications
- Minimum of 1 year of experience in the mental health/behavioral health field a plus
- High School Diploma or equivalent
- Must pass drug screen and background screening for employment
- Competent computer skills
- Knowledge of KIPU a plus