Receptionist

IA Construction, INC.

Receptionist

Description

Job Summary:

Responsible for greeting employees and guests visiting the office as well as answering all calls coming into the main phone line. Perform a variety of clerical and general office tasks in support of an assigned location. Work directly with employees and guests/callers to provide courteous, friendly and professional assistance. This hourly, non‑exempt position works with direct and indirect supervision.

Essential Functions

• Answer phones and greet guests while displaying outstanding manners and telephone etiquette to ensure customer service standards are adhered to.
• Office supply ordering for all locations as directed by Purchasing Director.
• Distribute incoming USPS mail and run outgoing mail including certified and registered mail.
• Maintain mail/supply room in orderly/organized fashion.
• Maintain postage machine, update postage rates, transfer funds, call for maintenance.
• Provide accurate and timely mail service for assigned locations including pickups, deliveries, distributing interoffice/project mail, and processing UPS/FedEx mailings.
• Perform general clerical duties including, but not limited to, copying, sorting mail, filing, general typing, data entry, folding and stuffing mailing projects.
• Maintain and order office/kitchen supplies for assigned location.
• Exercise proper care and maintenance of company equipment.
• Perform additional assignments per supervisor’s direction.
  
  

Knowledge Of

• Computers and Microsoft Office software.
  
  

Ability To

• Work efficiently and complete tasks quickly and accurately.
• Take and follow directions.
• Learn and follow IA company policies and procedures.
  
  

Qualifications

• Typing, computer skills and knowledge of Microsoft Office.
• Must have effective interpersonal verbal and written communications skills.
• Must be or be willing to become a Public Notary.
  
  

Education

• High school graduate or equivalent.
• Prefer education beyond high school.
  
  

Experience

• Prefer customer service and receptionist experience.
  
  

Physical Requirements

• Constant (67‑100%) Talk and hear in conversations with customers.
• Constant (67‑100%) Able to see and read PC screens, read normal type size print.
• Constant (67‑100%) Normal vision and hearing range.
• Constant (67‑100%) Use fingers/hands to type and file.
• Constant (67‑100%) Sit for sustained periods of time.
• Constant (67‑100%) Use/operate basic office equipment such as phones, computer, file cabinets, copier, etc.
• Frequent (34‑66%) Bending, stooping, stretching, and prolonged standing.
• Occasional (0‑33%) Lift and/or transport items weighing less than 25 pounds from one location to another throughout shift.
  
  

IA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws.

The specific statements shown in each section of this description are not intended to be all‑inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.