What are the responsibilities and job description for the Quality Assurance Senior Manager position at I. Rice & Company, Inc.?
An independent, family-owned business in Philadelphia, I. Rice & Co. has been making quality food products and flavors since 1884. With considerable growth and expansion, we are looking for qualified employees to help in a variety of positions. As a food manufacturing plant, I. Rice & Co. offers a diverse range of employment opportunities, from production coordination to warehouse stocking and inventory organization. With a passionate community, competitive pay, and generous bonus incentives, I. Rice offers ample opportunity for personal and professional growth.
QUALITY CONTROL SENIOR MANAGER
This permanent, full-time position supports the Quality Assurance department. The Quality Control Senior Manager plays a critical role in maintaining and enhancing our commitment to food safety and quality. This hands-on position combines leadership with technical expertise, supporting the Director of Quality Control with administering department operations, validating program CCPs, and participating in audits, while also performing daily functions in the lab. Knowledge of laboratory principles is required. Product testing includes brix, pH, water activity, titrations, viscosities and organoleptic evaluations. Environment is a clean and modern lab working with terrific people.
Essential Job and Duties
- Develop, implement, and manage quality systems, food safety programs, and regulatory compliance standards (HACCP, GMP, FSMA, SQF, etc.)
- Coordinate with the Director of Quality Control to lead internal and external audits, including customer, third-party, and regulatory inspections
- Manage record-keeping and reporting systems related to production metrics and regulatory requirements.
- Assist with monitoring sanitation programs and environmental testing, ensuring compliance with microbiological and allergen control standards. Promote a clean and safe working environment where respect for coworkers and the consumer is reflected in every procedure.
- Maintain and update Operations documents and SOPs
- Perform analytical tests on raw materials and finished products
- Calibrate laboratory equipment
- Work with production to make adjustments to batches in order to adhere to product specifications
- Respond to customer questions or concerns in a professional and appropriate manner
- Maintain the finished goods retention library
- Sample finished product for microbial analysis
- Maintain raw material specification documentation and product specification documentation
- Maintain finished product specification documentation
Our products, equipment, and methods are continually evolving. The duties associated with this position will change and evolve as needed. This individual is required to be willing and able to take on new responsibilities as needed.
Education and Experience
- Bachelor’s Degree in Food Science, R&D, or related course of study preferred
- 10 years of related quality assurance or lab experience
- Strong knowledge of HACCP, SQF, FDA, USDA, GFSI, SQF, FSMA, GMP, GLP, required
- Food industry experience required
Skills and Expectations
- Ability to prioritize and organize ones work load
- Ability to work in a team environment as well as individually in an environment with changing priorities
- Comfortable working on an active busy production floor among batching and packaging equipment.
- Ability to manage time effectively
- Maintain proper lab conditions and equipment maintenance
- Maintain proper record keeping and perform data entry
- Be capable of working in various work settings of the facility including laboratory, office and plant areas
- Perform basic math skills
- Proficient computer skills, including above average knowledge of MS Excel
- Understand and perform scaling/measuring in standard and metric formats
- Lifting and carrying up to 50 pounds
- Being able to withstand extended periods of time on one’s feet
- Working and walking in a wet environment
Benefits and Compensation
- Weekly pay with direct deposit
- Health insurance
- Various supplemental insurance policies available after 90-day introductory period
- Life insurance available after completion of 90-day introductory period
- 401-K retirement plan available after one year of employment
- Option to participate in uniform program
- Annual bonus incentives
I.Rice is an equal opportunity employer and derives our staff skills through a diverse and talented workforce. This person will work closely with all departments and persons in our facility and must conduct themselves professionally at all times.