What are the responsibilities and job description for the Usher, Lincoln Theatre position at I.M.P.?
Lincoln Theatre is seeking friendly and professional Ushers to serve as the primary point of contact for patrons once they enter the theatre. They act as hosts – providing direction to seats, answering questions, and facilitating conflict resolution. They work in conjunction with security staff and report to the house manager.
RESPONSIBILITIES
- Greet patrons as they enter the venue; make them feel welcome
- Direct patrons to seats for reserved seating shows
- Assist patrons in finding seats during general admission shows
- Assist patrons in need of accessible seating
- Answer or find the answer to any patron questions
- Act as eyes and ears – report any concerns to security or management
- Enforce house policies, such as photography restrictions
- Clean the theatre after performances
- Perform some security functions as needed, such as controlling access to VIP seating areas
- Professional, welcoming and friendly demeanor
- Confidence in interacting with the general public on a regular basis
- Interpersonal problem-solving and communication skills
- Ability to listen attentively – both to instructions and to patrons’ needs
- Ability to remain focused during stretches of down time
- Willingness to take on new tasks as directed
Salary : $18