IT Specialist

Position Summary:

The position is responsible for following:

This role involves approximately 50% responsibility in management/security-related tasks, including security policy management, security communications, security training, and certificate renewal. The remaining responsibilities include HQ system management, issue handling, and support for deep learning-related activities.

Essential Functions (include but are not limited to): 

Corporate:

• Treat all HTGP team members with respect and professional courtesy.
• Adheres to the HTGP policies and procedures and leads others in same.
• Confirms and Adheres to all required HTGP Certification standards such as IATF 16949, ISO45001.
• Always maintain pro-team member environment.
• Learn, demonstrate and uphold the HTGP Core Values.
• Performs special assignments as required by management.

EHS:

• Manage department within the policies, procedures and common safety goals for both the department and all of HTGP.
• Lead all HTGP employees in safety through personal demonstration of HTGP standards.

Technical: (applied HTGP & HTSales)

• Leads a team of support personnel who troubleshoot IT issues
• Maintains system applications (VRS, HQ system and so on)
• Manage and maintain security policies and related documentation
• Coordinate and distribute security announcements and communications
• Plan and conduct security training and awareness programs
• Manage certificate lifecycle, including renewal and compliance
• Support HQ system operations, maintenance, and administration
• Monitor and respond to system-related issues in coordination with HQ
• Assist with deep learning-related tasks, including development support and implementation
• Collaborate with internal teams to ensure system stability and security compliance
• Help manager lead and manage day-to-day operations and documents 
• Support end-users with IT-related problems in a responsive and service-oriented manner.
• Analyze IT specifications to assess security risks
• Install, configure and upgrade security software (e.g. antivirus programs)
• Monitor network activity to identify issues early and communicate them to IT teams
• Act on privacy breaches and malware threats

Leadership:

• Assist in any special project assigned to all Departments.
• Promotes a positive workplace 
• Meet all other requirements as assigned.
• Communicate with all department members to solve issues
• Ability to multi-task and can handle frequent interruptions

Education

• B.B.A. Management Information Systems or related degree
• 1-2 years in IT or Business Systems. No prior experience required.
• Experience in management/security is preferred.
• Experience in deep learning is considered an advantage.

* Equivalent work related experience (equivalency is figured generally as 2 years’ experience equaling 1 year of formal education) may be considered in addition to the “Position Requirement”.

Reporting:

• Reports to: Department Manager or designee
• Direct Reports: 0 - 5

 Competency Requirements

CORE COMPETENCIES

1. Initiative: Identifies problems and takes action in light of this identification to address current or future problems. Proactively does things and does not simply think about future actions.
2. Engagement: Engages team members in developing goals, executing plans and delivering results (output). Motivates team members through clear and consistent communication. Models adaptability. Uses collaboration and influence skills to achieve successful outcomes.
3. Leads by Example: Sets a good example for subordinates to follow. Does not ask subordinates to do anything he/she is not willing to do.
4. Customer Service Orientation: Focuses efforts on discovering and meeting the customer’s needs. Develops trust in all relationships internally and externally.
5. Work Habits: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability.
6. Analytical Skills / Problem Solving: Understands situations, problems, or issues by breaking them down into smaller pieces, or tracing the implications of a situation in a step by step way. Systematically organizes the parts of problems. Makes systematic comparisons of data or aspects, prioritizing, planning, and developing countermeasures.
7. Flexibility / Adaptability: Adapts and works effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues. Adapts approach as the requirements of the situation change. Changes or easily accepts change in organization or job requirements.
8. Works Safely: Strives for an accident-free workplace. Keeps safety at the “heart” of everything done. Treats safety as a personal responsibility and sees oneself as being responsible for the safety of others.
9. Team Work: Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members. Does his/her part toward group efforts.
10. Mutual Respect and Support: Works cooperatively with others. Welcomes and takes advantage of opposing ideas and opinions. Is always respectful to others.

TECHNICAL COMPETENCY*

Displays knowledge & skills necessary to perform assigned duties; understand processes, procedures, standards, methods and technology related to assignments; demonstrates functional/technical literacy; participates in measuring outcomes of work; maintain current on new developments in field of expertise: effectively uses available technology (automation, software, etc.)