IT Specialist

Summary of Position:

IT Administrator will be responsible for the full support and maintenance of the production floor MES/SAP system. This position will also support end users and as well as maintain equipment, supplies, and outsourcing.  

Duties and Responsibilities (but not limited to):

• Perform regular system backups to ensure that all critical company data is maintained and secure.
• Responsible for performing system updates as required
• Responsible for network device management and monitoring network performance.
• Administer security systems and controls to protect company data and computer equipment at all times.
• Monitor network systems and make adjustments to improve performance as necessary.
• Monitor and manage the MES system.
• Troubleshoot, diagnose and resolve any MES system hardware or software related problems and replace defective components as necessary.

• Ensure proper documentation, notification, escalation, tracking, and follow-up of all incidents.

• Support end users with any computer, software, or hardware problems. 
• Manage and maintain inventory of all supplies such as computers, monitors, laptops, printers, and supplies.
• Coordinate with company personnel and outside vendors to facilitate purchases of new equipment.
• Document and maintain equipment and software leases, purchases, and subscriptions.
• Administer antivirus and security systems to protect data and computer equipment.
• Maintain e-mail systems, set up user accounts.
• Manage outside vendors – outsourcing
• Complete daily preventative maintenance checks and services

• Participate in periodic maintenance and infrastructure improvement projects after hours and on weekends

• Attend all required training as assigned.
• Comply with and promote company practices and policies in all areas including Safety, Standards of Conduct, Quality, Performance, and Communication.
• Be flexible in work to support continuous improvement activities that will ensure personal and company growth.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/ Experience Required 

• Bachelor’s degree in computer science, information systems, or a related field 
• Minimum 3 years’ experience monitoring, analyzing, and maintaining computer system
• Certifications in A , MCSA, MCSE, and CCNA are required

Working Experience Required 

• MS server and domain services
• MS networking systems and services
• VPN and other remote access technologies
• MS Exchange and other e-mail systems
• Strong proficiency with SAP, ERP/MES
• Strong proficiency with LAN, WAN Networking skills
• Strong proficiency with Active Directory management
• Strong proficiency with Group Policy Management
• Strong proficiency with DHCP, DNS, WINS Wireless Networks
• Strong proficiency with Microsoft desktop and server OS.

Required Skills

• Demonstrated ability to multitask, manage multiple priorities, and meet deadlines in a fast paced environment.
• Excellent communication and time management skills and possess a high level of organizational ability.

• Positively interact, motivate, and influence people of diverse cultural backgrounds and with all levels employee, customer, vendors
• Must be a team player and work well with others

• Detailed oriented and strong organizational skills

• Excellent critical thinking, problem solving and decision making skills, with an emphasis on being proactive
• Technical Learning
• Ability to adapt and be flexible to a fast-paced changing environment.
• Ability to speak, read and write Korean/English fluently 

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk and hear

• Frequently required to sit, stand, bend at the knees and waist, and walk

• Must be able to lift, push, pull up to 50 pounds on a regular basis
• Required to bend at the knees and waist
• Required to use hands to type, handle objects, boxes, equipment, tools and paperwork
• Required to raise arms overhead to work, reach, and carry
• Required to use close vision, peripheral vision, focus and see colors as required to read equipment and material labels, color-coded inventory, computer terminal screens, etc.
• May be required to wear safety Personal Protective Equipment for eyes, face, head, feet, hearing, hands and arms
• Be willing to travel domestic US and/or international if needed 
• Ability to work extended hours, overtime and/or weekends as required