What are the responsibilities and job description for the Sales Operations Specialist position at Hydra Host?
Role Overview
We are seeking a detail-oriented and commercially minded professional to support our sales organization by managing pricing, vendor coordination, customer invoicing, and complex deal structuring. This role sits at the intersection of Sales, Finance, and Operations, ensuring that opportunities are translated into accurate, profitable, and executable proposals.
In addition to standard sales support responsibilities, this role will play a key part in developing custom proposals for AI infrastructure projects (e.g., GPU clusters, AI factories, specialized hosting environments) and conducting customer financing and commercial viability analysis.
Key Responsibilities
Prepare and manage customer quotes, proposals, and order documentation
Ensure pricing accuracy, margin targets, and commercial feasibility
Support sales team in structuring deals, including non-standard and custom opportunities
Maintain CRM and deal documentation to ensure pipeline accuracy
Vendor & Cost Management
Source and manage vendor quotes (hardware suppliers, AI infrastructure partners, etc.)
Negotiate pricing and validate cost structures for profitability
Coordinate with suppliers for custom builds (e.g., GPU clusters, high-performance infrastructure)
Maintain up-to-date knowledge of vendor pricing and availability
Custom AI Infrastructure Proposals
Develop tailored proposals for AI factory / GPU-intensive deployments
Translate customer requirements into structured commercial offers
Collaborate with technical teams to align specifications with pricing models
Build multi-component proposals (compute, storage, networking, services)
Customer Financing & Commercial Analysis
Assess customer financial viability for large or long-term deals
Support structuring of financing options (e.g., staged payments, leasing, committed spend)
Analyze deal profitability, risk, and cash flow implications
Work with finance to validate terms and ensure compliance
Invoicing & Deal Execution
Generate and manage customer invoices and billing schedules
Ensure alignment between agreed terms and invoicing
Coordinate with finance on payment tracking and discrepancies
Support contract finalization and order processing
Cross-Functional Coordination
Act as a liaison between Sales, Finance, Procurement, and Technical teams
Ensure smooth handoff from proposal to execution
Identify process improvements in quoting, pricing, and deal workflows
Required Skills & Experience
Experience in Sales Operations, Commercial Operations, or Sales Support roles
Strong understanding of pricing, margins, and deal structuring
High attention to detail and organizational skills
Ability to manage multiple deals and priorities simultaneously
Comfortable working with CRM and quoting tools (e.g., HubSpot, Salesforce, or similar)
Strong communication skills across technical and commercial stakeholders
Nice to Have
Experience in cloud infrastructure, hosting, or data center environments
Familiarity with AI/ML workloads, GPU infrastructure, or high-performance computing
Exposure to vendor management or procurement processes
Basic financial analysis skills (ROI, cash flow, deal risk assessment)
We are seeking a detail-oriented and commercially minded professional to support our sales organization by managing pricing, vendor coordination, customer invoicing, and complex deal structuring. This role sits at the intersection of Sales, Finance, and Operations, ensuring that opportunities are translated into accurate, profitable, and executable proposals.
In addition to standard sales support responsibilities, this role will play a key part in developing custom proposals for AI infrastructure projects (e.g., GPU clusters, AI factories, specialized hosting environments) and conducting customer financing and commercial viability analysis.
Key Responsibilities
Prepare and manage customer quotes, proposals, and order documentation
Ensure pricing accuracy, margin targets, and commercial feasibility
Support sales team in structuring deals, including non-standard and custom opportunities
Maintain CRM and deal documentation to ensure pipeline accuracy
Vendor & Cost Management
Source and manage vendor quotes (hardware suppliers, AI infrastructure partners, etc.)
Negotiate pricing and validate cost structures for profitability
Coordinate with suppliers for custom builds (e.g., GPU clusters, high-performance infrastructure)
Maintain up-to-date knowledge of vendor pricing and availability
Custom AI Infrastructure Proposals
Develop tailored proposals for AI factory / GPU-intensive deployments
Translate customer requirements into structured commercial offers
Collaborate with technical teams to align specifications with pricing models
Build multi-component proposals (compute, storage, networking, services)
Customer Financing & Commercial Analysis
Assess customer financial viability for large or long-term deals
Support structuring of financing options (e.g., staged payments, leasing, committed spend)
Analyze deal profitability, risk, and cash flow implications
Work with finance to validate terms and ensure compliance
Invoicing & Deal Execution
Generate and manage customer invoices and billing schedules
Ensure alignment between agreed terms and invoicing
Coordinate with finance on payment tracking and discrepancies
Support contract finalization and order processing
Cross-Functional Coordination
Act as a liaison between Sales, Finance, Procurement, and Technical teams
Ensure smooth handoff from proposal to execution
Identify process improvements in quoting, pricing, and deal workflows
Required Skills & Experience
Experience in Sales Operations, Commercial Operations, or Sales Support roles
Strong understanding of pricing, margins, and deal structuring
High attention to detail and organizational skills
Ability to manage multiple deals and priorities simultaneously
Comfortable working with CRM and quoting tools (e.g., HubSpot, Salesforce, or similar)
Strong communication skills across technical and commercial stakeholders
Nice to Have
Experience in cloud infrastructure, hosting, or data center environments
Familiarity with AI/ML workloads, GPU infrastructure, or high-performance computing
Exposure to vendor management or procurement processes
Basic financial analysis skills (ROI, cash flow, deal risk assessment)