What are the responsibilities and job description for the RESTAURANT GREETER - WATER'S EDGE GRILL (FULL-TIME/ SEASONAL) position at Hyatt Regency Chesapeake Bay Golf Resort, Spa and...?
Summary
This Full-Time\Seasonal position will end October 2026.
Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction.
What You'll Do:
- Greet every guest at the door and maintain a smile all the time.
- Project a warm and friendly attitude.
- Be knowledgeable about your restaurant menu, including ingredients and preparation techniques.
- Be well versed in all hotel information, including other restaurants, and offered amenities.
- Understand the local area and be able to discuss local history, facts, and places with guests.
- Customize the guest experience by appreciating unique guest needs.
- Ensure tables are properly set and the surrounding area is clean.
- Be resourceful and go above and beyond when fulfilling a guest’s special requests.
- Communicate to managers and supervisors of any guest concerns or issues.
- The last guest enjoys the same clean and presentable experience as the first.
- Adhere to all hotel and departmental standards and polices, including attendance, cash handling and side work responsibilities.
**The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Why Choose Hyatt?
At Hyatt, your success matters. We offer:
- Competitive Salary: $15.50/hour
- Health Benefits: Medical, dental, and vision insurance starting after just 30 days
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Perks & Discounts:
- Free and discounted room nights
- Friends & family rates at Hyatt properties
- Discounts on food and beverage
- Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
- Work-Life Balance: Paid time off, including new child leave
- Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
- Growth Opportunities: Tuition reimbursement and robust training programs
- Everyday Conveniences: Meal credit for employees
Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you’ll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR™ Accreditation, TripAdvisor’s Travelers’ Choice Award, and recognition as a 2024 Healthiest Maryland Business – Standout.
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal communication skills.
- Must be available to work flexible shifts including nights, weekends, and holidays.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Salary : $16